Join TTEC as a Work from Home Customer Support Representative! Enjoy the flexibility of working from the comfort of your home while providing top-notch customer support. Earn competitive compensation and be part of a dynamic team dedicated to customer satisfaction. TTEC values your skills and offers a rewarding work environment. Don’t miss this opportunity to elevate your career while enjoying the benefits of remote work. Apply now and be a crucial part of delivering exceptional customer experiences with TTEC.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a prompt and professional manner.
- Provide accurate information and assistance regarding products or services.
- Troubleshoot and resolve customer issues with a focus on first-call resolution.
- Maintain customer records by updating account information.
- Follow company policies and procedures while delivering high-quality service.
- Collaborate with team members to address complex customer issues.
Qualifications:
- Previous customer service experience preferred.
- Excellent communication skills, both written and verbal.
- Strong problem-solving and decision-making abilities.
- Ability to work independently and adapt to a fast-paced environment.
- Comfortable using technology and navigating multiple systems simultaneously.
- Dedicated home office space with a reliable high-speed internet connection.
- High school diploma or equivalent; college degree is a plus.
Benefits:
- Competitive salary and performance-based incentives.
- Comprehensive training and ongoing development opportunities.
- Health, dental, and vision insurance.
- 401(k) retirement savings plan.
- Work from the comfort of your home.
How to Apply: If you are enthusiastic about delivering exceptional customer experiences and enjoy the flexibility of working from home, we want to hear from you! Please submit your resume and a cover letter outlining your relevant experience and why you’re interested in joining TTEC.
TTEC is an equal opportunity employer and values diversity in its workforce.
