Macys Work From Home (No Degree, No Experience) – Entry Level

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The person revel in research consultant is a member of the Macy’s Inc.’s consumer enjoy employer which shapes the user revel in layout for all digital residences on Macy’s.Com. This position profits user insights to tell the design of engaging consumer experiences.

 

The appropriate candidate has a tested music record of developing and accomplishing global-class person studies studies in a fast-paced, collaborative group environment. They gain studies findings that cope with commercial enterprise dreams and consumer desires, paintings successfully in a cross-purposeful context, and recommend for research and records to tell person experience layout. The user experience research guide plays other obligations as assigned and reviews to the Director of user revel in studies.

 

What you may Do

Plan and conduct user studies across channels and domains.
Support and examine a human-targeted design technique to create exceptional consumer reports.
Design and conduct qualitative studies, together with field observations, interviews, and far flung and in-individual usability research for modern-day and destiny products.

Layout and conduct quantitative studies, along with structuring and studying surveys to assess the impact of product changes and gather insights at scale.

Collaborate correctly with executives, managers, teams, designers, and stakeholders to discover user research possibilities for consumers through merchandise.

Partner with other purchaser records groups (e.G., client insights, analytics) to coordinate person studies efforts.
Assist in outlining person fulfillment metrics that gauge how properly consumer wishes are being met for assigned channels and domain names.

Increase and conduct quick, generative, and evaluative person studies research, along with guerilla usability trying out, to gauge enterprise and person fulfillment of user enjoy designs.
Invent and adapt research practices as needed to supply insights and knowledge that assist groups live heading in the right direction and purchaser-focused.

Speedy synthesize qualitative and quantitative facts to broaden better know-how of clients, offer insight into commercial enterprise/consumer fees, and become aware of capability customer and commercial enterprise risks.
Gift, speak, and have an impact on correctly delivering the voice of the purchaser to existence.

Help groups apprehend customer needs, ache points, attitudes, and behaviors thru considerate and actionable studies that inform each tactical and strategic effort.

Function as a topic matter expert on customers’ behaviors, needs, and values for assigned channels and domain names.
Mentor UX Designers on person research quality practices.

 

Capabilities you may need

Sturdy person studies capabilities: experience across one-of-a-kind methods and both qualitative and quantitative methodologies.

Informed in enforcing a spread of research strategies: Ethnography, contextual inquiry, in-depth interviews, guerilla studies, surveys, on line testing services/equipment, including UserTesting and UserZoom, lab statement/logging tools including Morae, concept testing, usability testing, A/B or multivariate experimentation checking out, and many others.

 

Exceptional verbal and written communication capabilities: ability to effectively talk with all levels of commercial enterprise leaders; impact and domesticate robust relationships with key commercial enterprise stakeholders and bosses in the business enterprise.

Robust negotiation competencies: potential to endorse among friends and to executive leadership.

 

Time management and prioritization abilities: potential to manipulate more than one project concurrently at various degrees in their improvement.

Robust research portfolio: Demonstrates the usage of a variety of study strategies to pressure selection-making in a business enterprise.

 

Ability to efficiently share technical records: speak technical issues and answers to all ranges of business.

Multi-task management capabilities: perceive number one and secondary objectives, prioritize time, and talk timelines to group members.

Product/challenge possession: capability and preference to take ownership of products or projects.

Creative, strategic, and technical wondering: capability to assume in a multifaceted manner.

Know-how of MS workplace: talented in MS workplace computer programs.

Who you are

Committed to pleasing ideals of diversity, and inclusion, and admire what Macy’s aspires to acquire every day in each manner.
Candidates with a bachelor’s diploma or equivalent paintings reveling in a related field are encouraged to apply. Grasp’s diploma desired.

2+ years of user research experience in all regions of person research (qualitative and quantitative) across consumer cell applications, websites, or retail stores.
Frequently required to sit down, speak, pay attention; use fingers/hands to the touch, cope with, and sense. Now and then required to transport approximately the place of business and reach with fingers and hands. Requires close vision.
Capable of work a flexible schedule based totally on department and enterprise wishes. This function is based totally in new york city and requires two days in step with week in the workplace.

 

What we can provide You

An inclusive, tough, and refreshingly fun painting surroundings
Competitive pay and blessings rooted in principles of fairness
Performance incentives and annual merit overview

Merchandise discounts
Health and wellness blessings throughout medical, dental, vision, and further coverage
Retirement financial savings Plan with 401k in shape opportunity
Employee help application (intellectual fitness counseling and legal/economic advice)
Assets for continuous mastering, profession boom, and management improvement
8 paid vacations

Paid time without work (first 12 months prorated depending on start date)

 

Training reimbursement program

Guild training advantage price range of one hundred% of training, books, and prices in certain packages
Colleague aid businesses (CRGs) and give-again/volunteer opportunities
Empowerment and autonomy to carry out impactful work with tangible results

 

Macys Work From Home (No Degree, No Experience) – Entry Level

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