Southwest Airlines Customer Service Remote Jobs – For Only 3Hours

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Southwest Airlines Offer to you as a remote

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customer service representative ! Work from the comfort of your own home for just 3 hours a day. Assist customers with bookings, reservations, inquiries, and more. Enjoy flexible hours and competitive compensation. Join us in providing excellent service to our valued passengers! The People of Southwest Airlines come collectively to supply our Purpose, which is to attach People to what’s vital to their lives via friendly, reliable, and low-value air travel. This Sr Change Consultant invests in Southwest’s reason via way of means of advocating for our Employees at some point in the layout and transport of strategic and actionable plans that assist our People effectively undertake alternate.

We are devoted to offering our Employees strong work surroundings with the same possibility for studying and private growth. Creativity and innovation are endorsed for enhancing the effectiveness of Southwest Airlines. Above all, Employees could be supplied the equal concern, respect, and a worrying mindset inside the company that they may be anticipated to proportion externally with each Southwest Customer. This Sr Consultant joins the Change Management Team, which engages with each commercial enterprise characteristic throughout the company and all Employees throughout tasks. This position will champion Departments, Teams, and Business Partners as a way to assist them in attaining their meant effects via Change Management. The Sr Change Consultant is obsessed with assisting our People, studying and developing their information every day, and supporting to pilot of the destiny of Southwest Airlines.

Southwest Airlines is an Equal Opportunity Employer. We keep to search for possibilities to mirror the groups we serve, and welcome candidates with numerous thoughts, backgrounds, and experiences.

Responsibilities

Assumes an excessive degree of obligation and possession for assigned work/tasks; calls for minimum oversight
Assumes the position of the task/application Change Lead in coping with the general Change Leadership approach, timelines, and deliverables for any complexity degree tasks or initiatives
Employs superior critical/strategic wondering capabilities to become aware of issues, query assumptions, broaden complete solutions/guidelines and amplify for decisions if needed
Build robust, trusting relationships with task Team Members, key Stakeholders, and Executive Sponsor(s)
Conducts commercial enterprise effect and threat tests to decide people, process, and era influences on the company, department, and activity-particular degrees and determines the satisfactory method for addressing influences and risks
Develop and execute coordinated, complete alternate and verbal exchange plans (together with enough possibilities for two-manner dialogue) to facilitate clear, consistent, and sincere internal/outside messaging alongside all levels of the task
Develops and executes techniques and plans for aligning Leaders and all degrees of Stakeholders to task dreams and objectives
Identifies, plans, and implements task health, effectiveness, and achievement size metrics and tactics
Evaluates surveys and different task facts and creates shows and summaries of key themes, outcomes, etc.
Scopes new work for alternate management wishes and assists in deciding alternatives for staffing
Develops, delivers, facilitates, and/or participates in numerous meetings, workshops, and developmental possibilities
Develop and supply shows and different alternate collateral for all degrees of the company
May carry out different activity responsibilities as directed via way of means of Employee’s Leaders

Knowledge, Skills and Abilities

Advanced understanding of Change Leadership principles
Advanced understanding of strategies of verbal exchange, training, and task-making plans strategies, processes, and influences
Employs superior critical/strategic wondering capabilities to become aware of issues, query assumptions, broaden complete solutions/guidelines and amplify for decisions if needed
Exhibits superior oral verbal exchange and presentation transport capabilities
Expresses thoughts in files that have a sophisticated degree of company, structure, grammar, language and terminology adjusted to the traits and wishes of the audience
Works systematically to solve issues, become aware of causes, count on implications and make knowledgeable decisions
Demonstrates highbrow interest and demanding situation assumptions in a positive manner; pursues improvements and innovative solutions
Advanced understanding of centered commercial enterprise vicinity and no longer frequently want to depend on problem remember professional to are expecting or apprehend the task effect
Understanding whilst a set member’s conduct is impacting effects has superior capabilities to do so of the maximum appropriate kind to attain the proper objectives, outcomes, and dreams
Handles complicated, personal and touchy conditions accurately and keeps objectivity
Knowledge of verbal exchange, and dissemination strategies and strategies together with opportunity methods to tell and entertain thru written, oral, and visible media
Advanced capabilities in figuring out complicated issues and reviewing associated data to broaden and compare alternatives and put into effect solutions
Advanced capabilities in the use of Microsoft Office Suite

Benefits you’ll love:

Flexibility: Enjoy the freedom of choosing your shifts with our flexible 3-hour scheduling. Whether you’re a student, a parent, or seeking supplemental income, we accommodate your lifestyle.

Work-Life Balance: Say goodbye to lengthy commutes and hello to a comfortable remote working environment. Balance your personal and professional life seamlessly.

Comprehensive Training: Receive thorough training and ongoing support to excel in your role. We invest in your development to ensure you’re equipped with the skills needed to succeed.

Employee Discounts: Take advantage of exclusive discounts on flights and other travel perks as part of the Southwest Airlines family. Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)

Career Growth: Explore various career advancement opportunities within Southwest Airlines. We believe in nurturing talent and promoting from within.

Team Collaboration: Join a diverse team of dedicated professionals who are passionate about delivering outstanding customer service. Collaborate with like-minded individuals in a supportive and inclusive environment.

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