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Location
Ottawa, Ontario, Canada
Job Type
Full Time
Additional Details
Job ID
563
Job Views
928
Job Description
Attention Job Seekers
Scalesforth is a dynamic and innovative company that excels in providing cutting-edge solutions in the [insert sector/industry] industry. With a commitment to excellence and a track record of success, Scalesforth is a leader in delivering [mention a key achievement or unique selling point]. As an Account Manager in our remote team, you’ll play a pivotal role in driving our growth and maintaining exceptional client relationships.
Position: Account Manager (Remote)
Company: Scalesforth
Location: Remote
Job Overview:We are seeking a skilled and motivated Account Manager to join our remote team at Scalesforth. As an Account Manager, you will be the primary point of contact for our valued clients, ensuring their needs are met, and their expectations are exceeded. Your excellent communication, relationship-building, and problem-solving skills will be crucial in managing client accounts effectively and contributing to our overall success.
Responsibilities:
- Build and nurture strong, long-lasting client relationships, acting as their main point of contact.
- Understand clients’ specific needs and objectives, and tailor solutions to meet their requirements.
- Proactively identify opportunities for upselling and cross-selling our products/services to clients.
- Collaborate with internal teams to ensure timely and successful delivery of our solutions according to clients’ needs.
- Address client concerns, inquiries, and issues promptly and professionally, maintaining client satisfaction.
- Maintain accurate records of client interactions and transactions within our CRM system.
- Stay updated on industry trends, market conditions, and competitors to provide insightful recommendations to clients.
- Travel to client sites or company headquarters as needed (if applicable).
Qualifications:
- [List specific qualifications and skills required for the role, e.g.,]
- Bachelor’s degree in [relevant field] or equivalent work experience.
- Proven account management or relevant experience in [mention relevant sector/industry].
- Excellent communication, negotiation, and interpersonal skills.
- Strong problem-solving ability and strategic thinking.
- Proficiency in using CRM software and Microsoft Office Suite.
- Ability to work independently and remotely, demonstrating self-motivation and time management skills.
- [Any other specific skills or certifications required].
Benefits:
- Competitive salary and performance-based incentives.
- Flexible remote work arrangement.
- Comprehensive health, dental, and vision insurance.
- Retirement savings plan with company matching.
- Ongoing professional development and training opportunities.
- Collaborative and inclusive work environment.
How to Apply:If you are a dedicated Account Manager with a passion for fostering client relationships and driving business growth, we want to hear from you. Please submit your updated resume, a cover letter detailing your relevant experience, and any other supporting documents through our [application portal/link].
Join our team at Scalesforth and be part of an organization that values innovation, teamwork, and excellence in serving our clients.