Client Service Assistant – Work from home

Client Service Assistant – Work from home

Company: Coca-Cola Location: Austin, Texas, US Job type: Part-Time Seniority: Entry Level Years of Experience: 1

 

About Coca-Cola:

Coca-Cola is a globally recognized beverage company that offers a wide range of refreshing and iconic drinks to consumers. With a rich history and strong commitment to providing quality products, Coca-Cola aims to create positive experiences for its customers and contribute to the community.

 

Job Overview:

As a Client Service Assistant with Coca-Cola, you will play a crucial role in supporting the client service team in delivering exceptional customer service and satisfaction. This is a work-from-home position based in Austin, Texas, providing you with the flexibility to balance your personal and professional life.

 

Responsibilities: –

Assist the client service team in managing client accounts and ensuring timely and accurate delivery of services. – Collaborate with team members to understand client needs and develop strategies to meet their requirements. – Maintain regular communication with clients to address their questions, concerns, and requests promptly. – Generate reports and analyze data to identify areas for improvement in client service and support. – Utilize project management skills to plan and execute client projects efficiently and effectively. – Provide administrative support by coordinating meetings, preparing documents, and managing client files. – Proactively identify opportunities to enhance the client experience and recommend appropriate solutions. – Stay updated on industry trends, market dynamics, and competitive landscape to better support client service efforts. – Uphold the company’s work-life balance and employee well-being initiatives in all interactions.

 

Requirements: –

Minimum of 1 year of experience in customer service or a related field. – Strong organizational and time management skills to handle multiple tasks simultaneously. – Excellent verbal and written communication skills to effectively interact with clients and team members. – Ability to work independently and collaboratively in a virtual work environment. – Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and project management tools. – Driven and reliable individual who takes ownership of tasks and embraces challenges. – Creative and innovative mindset to contribute fresh ideas and solutions. – Experience in project management will be an advantage.

 

Benefits: –

Employee discounts on Coca-Cola products. – Relocation allowance (if applicable). – Gym membership reimbursement (if applicable).

Client Service Assistant – Work from home