DAS Case Worker

Description

This is a full-time, FLSA non-exempt position with the Department of Alternative Sentencing, located in Carson City, NV. Responsible for providing case management services to residents requiring stabilization assistance; provides direct assistance and referrals to a broad array of community resources; interviews applicants to determine financial status, resources, and assessment of barriers preventing self-sufficiency; provides ongoing intensive case management to individuals participating in long-term programs; handles most difficult and complex cases; assists with direction of staff and activities.

This is a grant-funded position. This position will continue as long as funding supports it. Should the funding end and not be supported by other funds, the position would be eliminated and your employment with the City would end.

Examples of Duties

This class specification lists the major duties and requirements of the job and is not all-inclusive.  Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.

• Builds trusting relationships with residents of the community who need stabilization assistance while maintaining strict confidentiality of client records and information.
• Develops and maintains working relationships with clients via group interactions, one-on-one appointments, phone, email and web and social media correspondence, for purposes such as networking, education, job referrals, eligibility, and compliance.
• Assists clients in completing applications; provides factual information regarding various program regulations and procedures; identifies need for other services, and makes referrals to various agencies and community resources available; acts as an advocate between other social service agencies.
• Contributes to the efficiency and effectiveness of service delivery by offering suggestions and directing or participating as an active member of a work team.
• Works independently or as part of a team in a variety of settings to include homes, workplaces, schools, medical facilities, correctional institutions, and outreach locations.
• Creates and maintains case files and databases; maintains accurate documentation on all encounters, logs and compiles reports on work performed; prepares regular and special reports and submits individual recommendations for consideration by manager.
• Seeks and participates in continuing education opportunities regarding changes in mainstream services, new programs and resources, and changing trends.
• Represents the department with dignity, integrity, and a spirit of cooperation in all relationships with staff and the public.
• Coordinates case management for assigned defendants; supervises and tracks participants to ensure compliance with court orders, court dates, and other related program conditions; evaluates offender’s progress and compliance status.
• Administers alcohol preliminary breath tests and drug urine tests; collects, observes, receives, maintains, organizes, stores, tests and maintains chain of custody on samples.
• Presents files in court and testifies as required; prepares reports for judges, attorneys, counselors and/or Chief Alternative Sentencing Officer as required per assigned deadlines.
• Confers with offenders, legal representatives, family members, and other concerned parties; provides information about program; interprets statements made by judges, attorneys and court staff.
• Installs, removes, downloads and monitors house arrest electronic monitoring equipment and monitors interlock equipment.
• Contributes to the overall quality of the program’s service provision by developing and coordinating work teams and by reviewing, recommending and implementing improved policies and procedures.
• Uses standard office equipment, including a computer, in the course of the work; drives a motor vehicle to attend meetings and perform program duties.
• Demonstrates courteous and cooperative behavior when interacting with elected officials, clients, visitors, and staff; acts in a manner that promotes a harmonious and effective workplace environment.