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Job Responsibilities: Ticket/Gate Agent (Customer Service Agent)
Salary: $31/Hour
Company: Delta Airlines
Location: Illinois, USA
Educational Requirements: High School
Full Job Description:-
HOW YOU’LL HELP US KEEP CLIMBING (OVERVIEW & KEY RESPONSIBILITIES)
Every characteristic plays a crucial detail in our venture to make certain cargo is transported on time, every time, and safely. As a Ticket/Gate Agent, you will be the number one to greet our customers, guide them to where they need to go and assist them on the computer with their ticketing and baggage check-in process. Delta Remote Customer Service
This function is an entry-diploma function. Our leaders provide mentorship to help expand your career!
Watch this assignment preview to take a look at the greater benefits and obligations of this career opportunity at Delta. Delta Airlines Remote Jobs
Our dealers understand the desires of air adventure and are determined to make the experience as easy and interesting as feasible for our customers through the manner of approach of helping with routing, experience planning, and gate boarding. Responsibilities include:
- Owning the check-in process, boarding process, and seat availability, together with making gate announcements and ensuring customers have the perfect adventure documentation.
- Tagging and lifting baggage from scales to conveyor belts. Some luggage will weigh as much as 70 pounds.
- Operating loading bridges.
- Opening, closing, and securing aircraft doors.
- Escorting unaccompanied minors and disabled passengers all through the airport.
Scheduling is based mostly on operational desires. Shifts range from early morning to overnight. Each station is awesome based mostly on its man or woman flight schedule. You can also work between 20 and 40 hours steady with a week based completely on your seniority. Delta Remote Customer Service
BENEFITS AND PERKS TO HELP YOU KEEP CLIMBING
Our tradition is rooted in a shared self-control to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, inside the entirety we do. At Delta, our human beings are our success. At the coronary coronary heart of what we offer is our interest in Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to look at the arena the same time as earning excellent reimbursement and benefits to help you keep mountain climbing along the manner:
- Competitive salary, industry-foremost profit sharing software program, and general overall performance incentives
- 401(k) with generous company contributions of as a great deal as 9%
- Paid time without work together with vacation, holidays, paid personal time, maternity and parental leave
- Comprehensive health benefits together with medical, dental, vision, short/long term disability and lifestyle benefits
- Family care assists through fertility assistance, surrogacy and adoption assistance, lactation assistance, backed backup care, and packages that help loved ones in all stages
- Holistic Wellbeing packages to assist physical, emotional, social, and economic health, together with access to an employee assist software program imparting assistance for you and everyone in your household, unfastened economic coaching, and widespread reasserts supporting highbrow health
- Domestic and International space-available flight privileges for employees and eligible very own family members
- World-massive partnerships to engage in community service and innovative goals created to interest in sustainability and reducing our carbon footprint
- Recognition rewards and awards through the platform Unstoppable Together
- Business Resource Groups were created to connect employees with no longer unusual place interests to promote inclusion, provide perspective and help put in force strategies
- Access to over 500 discounts, vicinity of information economic financial savings and voluntary benefits through Deltaperks inclusive of car and lodge rentals and auto, home, and domestic dog insurance, prison services, and childcare
Delta Airlines Remote Jobs
WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS)
- Consistently prioritizes safety and protection of self, others, and personal data.
- Embrace several human beings, thinking, and styles.
- Possesses an immoderate college diploma, GED, or immoderate college equivalency.
- Is at least 18 years of age and has authorization to work within the United States.
- Proficiency in English.
- Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation.
- Possess number one digital literacy.
- Pass a physical potential test (PAT). You can prepare for the PAT through the manner of approach of searching this video.
- Pass a Customer Service Assessment. Delta Remote Customer Service
While the specific rules and responsibilities of companies in the United States can vary depending on factors such as industry, size, and location, there are some common rules and responsibilities that many companies adhere to. Here are a few examples:
- Compliance with labor laws: Companies in the United States are required to comply with various labor laws, such as the Fair Labor Standards Act (FLSA), which establishes minimum wage, overtime pay, and child labor standards. They must also adhere to laws related to workplace safety and health, including the Occupational Safety and Health Act (OSHA).
- Equal employment opportunity: Companies are expected to provide equal employment opportunities to all individuals, regardless of their race, color, religion, sex, national origin, age, disability, or genetic information. This includes complying with laws such as Title VII of the Civil Rights Act of 1964 and the Americans with Disabilities Act (ADA).
- Payroll and tax obligations: Companies are responsible for properly handling payroll, including calculating and withholding taxes from employees’ wages, and submitting the required tax payments to federal, state, and local tax authorities. They must also provide employees with necessary tax forms, such as W-2s.
- Workplace safety and security: Companies must provide a safe and secure work environment for their employees. This includes implementing safety protocols, providing necessary safety training, maintaining equipment and facilities, and addressing potential hazards.
- Non-discrimination and harassment policies: Many companies have policies in place to prevent discrimination and harassment in the workplace. These policies often include procedures for reporting and addressing complaints, as well as consequences for violators.
- Privacy and data protection: Companies are expected to handle the personal and sensitive information of their employees and customers responsibly. This may involve implementing measures to protect data privacy, complying with applicable data protection laws, and informing individuals about the collection, use, and storage of their personal information.
- Ethical conduct and corporate social responsibility: Companies are encouraged to conduct their business ethically and responsibly. This may include promoting fair trade practices, adhering to environmental regulations, supporting social causes, and practicing transparency in their operations.