The convenience of remote work with FedEx Data Ent
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As a crucial part of the FedEx network, your data entry skills will contribute to the seamless functioning of our operations. Embrace the opportunity to earn while working remotely, bringing efficiency and excellence to the forefront. Apply now and be a vital link in the FedEx success story.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Provide accurate information regarding FedEx services, shipment tracking, delivery status, and general inquiries.
- Assist customers with placing orders, scheduling pickups, and resolving any issues or concerns they may have.
- Utilize various software applications to access customer accounts, process orders, and update information as needed.
- Collaborate with other team members and departments to ensure customer satisfaction and resolve complex issues effectively.
Qualifications:
- Previous experience in customer service or a related field preferred.
- Excellent communication skills, both written and verbal.
- Ability to multitask and prioritize in a fast-paced environment.
- Strong problem-solving skills with attention to detail.
- Proficiency in computer navigation and basic software applications.
- A high school diploma or equivalent is required; additional education or training is a plus.
Benefits:
- Competitive hourly wage of $30, with opportunities for performance-based incentives.
- Flexible work schedule with the option to work remotely from home.
- Comprehensive training program provided to equip you with the skills and knowledge needed to succeed.
- Growth and advancement opportunities within the company.
- Access to employee discounts and benefits.
