Help Desk Associate 2 – Hybrid/Remote Jobs – Hire Me Remotely

Help Desk Associate 2 – Hybrid/Remote

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Jobs – Hire Me Remotely

Salary: $35 To $65/Hour

Job Type: Full Time / Part Time

Job Location: USA

We are seeking a talented Help Desk Associate 2 to join our team on a hybrid/remote basis. As a Help Desk Associate 2, you will be responsible for providing technical support and assistance to our clients and internal teams. This position offers the flexibility of remote work combined with occasional on-site support requirements.rnrnKey Responsibilities:rnrnResponding to inquiries and troubleshooting technical issues via phone, email, or chat.rnProviding timely and effective technical support to clients and internal stakeholders.rnDiagnosing and resolving hardware, software, and network issues.rnEscalating complex issues to appropriate teams for resolution.rnDocumenting support interactions and resolutions in our ticketing system.rnAssisting with the setup and configuration of hardware and software.rnQualifications:rnrnPrevious experience in a help desk or technical support role.rnProficiency in troubleshooting hardware, software, and network issues.rnExcellent communication and customer service skills.rnStrong problem-solving abilities and attention to detail.rnAbility to work independently and collaboratively in a remote team environment.rnTechnical certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus.rnBenefits:rnrnCompetitive salary based on experience.rnComprehensive benefits package including health, dental, and vision insurance.rnRetirement savings plan with employer matching.rnFlexible work schedule with remote and on-site options.rnOpportunities for professional development and career growth.rnDynamic and inclusive company culture.

Help Desk Associate 2 – Hybrid/Remote Jobs – Hire Me Remotely

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Help Desk Associate 2 – Hybrid/Remote Jobs – Hire Me Remotely

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