We are seeking a dedicated and passionate Live Chat Representat
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Responsibilities: – Respond to customer inquiries and provide accurate information through live chat messages – Assist customers with troubleshooting technical issues with Tesla products – Provide guidance on product features, pricing, and availability – Escalate complex issues to the appropriate department or supervisor – Maintain a positive and professional attitude while interacting with customers – Meet or exceed performance goals and targets set by the company – Stay up-to-date on product knowledge and company policies – Collaborate with team members to improve overall customer experience
Requirements: – 0 years of experience required; training will be provided – Strong communication skills, both written and verbal – Excellent customer service and problem-solving skills – Ability to work independently and adapt to changing situations – Strong decision-making skills and the ability to prioritize tasks – Must have a dedicated home office with high-speed internet connection – Must be available to work flexible hours, including evenings and weekends
Benefits: – Visa sponsorship for qualified candidates – Retirement plan options available – Joining bonus for new hires – Opportunities for ongoing learning and professional development
Equal Opportunity Statement: Tesla is an equal opportunity employer and is committed to diversity in the workplace. We actively encourage applicants of all backgrounds to apply for this position.