Remote Windows IT & Microsoft Teams Support – MSP EXP REQUIRED

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g an MSP Help Desk Technician at the Tier II level, to join the Client Support Team.

You will join a national Cloud, Network Management, IaaS, company built primarily on VMware-platform technology. This role is ideal for a System Administrator or Help Desk-experienced Technician who wants more hands-on back-end exposure and an arsenal of cutting-edge technical tools.

Exposure to cutting-edge IaaS cloud and virtualization technology. Qualified candidates will gain exposure to server-side deployments and migrations.

Remote Windows IT & Microsoft Teams Support – Daily Responsibilities

  • Assist clients in configuration/support of their move to Microsoft Teams/Remote work
  • Support Azure, VMware, and Windows Server environments remotely within a team environment and on client sites (10% or less)
  • Troubleshooting VMware and Windows Server (Active Directory and Group Policy) and implementing solutions on an individual basis and as part of a team.
  • Recommendation, testing, set up, deployment, and maintenance of hardware and software for clients
  • Experience with Windows Server 2012/2016, Exchange 2013/2016
  • Office 365 and Microsoft Azure
  • Excellent communication skills, both written and verbal

Remote Windows IT & Microsoft Teams Support Requirements

  • Must have 2+ years of experience working for a Managed Service Provider to be considered**
  • 3+years experience working with Windows Servers, o365, Exchange, Active Directory, Vmware, and Azure AD
  • ConnectWise experience a plus
  • MCSE, MCSA, CCNA preferred

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