RN Care Manager – Dallas, TX

Strive Health is built for purpose — to transform a broken kidney care system. We are fundamentally changing the lives of people with kidney disease through early identification, engagement and comprehensive coordinated care. Strive’s model is driven by a high-touch care team that integrates with local providers and spans the entire care journey from chronic kidney disease through end-stage kidney disease, leveraging comparative and predictive data and analytics to identify at-risk patients. Strive Health’s interventions significantly reduce the rate of emergent dialysis crash, cut inpatient utilization and significantly improve patient outcomes and experience. Come join our journey as we create THE destination for top talent in the healthcare community and set a new standard for how kidney care should be done.

Why We’re Worth the Application

• We Strive for excellence and Strive has been recognized with six Best Place to Work awards, including Forbes America’s Best Startup Employers 2023 and 2022, Built In Colorado’s Best Places to Work 2022 and 2024, Comparably’s Best Places to Work in Denver 2022 and The Tech Tribune’s Best Startups in Denver 2022. Additionally, Strive’s CEO, Chris Riopelle, has been recognized as one of Denver Business Journal’s Most Admired CEOs.
• We derive innovation and ideas from through authentic diversity intentionally building a team that represents the populations we serve in partnership with our Employee Resource Groups:
  • Strive Forward – LGBTQ
  • Underrepresented Minorities
  • Women and Allies
• We care and support our Strivers within and beyond work to feel fully charged and empowered through our generous wellbeing offerings including:
  • Flexible time off
  • Companywide wellbeing days
  • Volunteer time off
  • Leave packages including a sabbatical, parental leave and eight weeks paid for living donor
  • Professional development
  • A dedicated certified financial planner
  • Headspace, Carrot Fertility and Gympass for all Strivers
• We like to have fun by celebrating our successes as a team through team building, company gatherings, trivia, wellbeing raffles, pajama days, a companywide book club and more.
• We value tenacity to help us overcome obstacles with grit and determination to deliver compassionate kidney care.

Registered Nurse Care Manager

The Registered Nurse (RN) Case Manager works alongside Strive nurse practitioners to coordinate and facilitate quality, cost-effective care while minimizing fragmentation of the healthcare delivery system for CKD and ESRD patients. Acts as resource for patients and their families, the local care team, and other healthcare professionals. Services to patients are generally provided telephonically but there may be programs where on-site visits to clinics, medical offices, hospitals or visits to patient homes are required.

Essential Functions

• Collaborates with the care team to develop an individualized and comprehensive care plan for the patient.
• Proactively contacts the patient and/or clinic on a frequent basis as specified in the program details to assess their situation, provide assistance, and answer questions as necessary
• Revises and adjusts the patient care plan as needed to fit the needs of the patient. Provides updates to care team and family members.
• Identifies patient and/or clinic staff knowledge and understanding deficits regarding their specific program and situation. Provides the appropriate education, support and materials to facilitate informed decision making and understanding.
• Assesses patient conditions, in conjunction with the care team, such as the discovery of unreported medical and social conditions, or changes at home that may lead to adverse outcomes and ensures these concerns are referred to the appropriate sources for attention.
• Serves as a liaison with dialysis facilities, providing care plan updates to help streamline the transitions in care
• Maintains and updates the appropriate program software to manage and record required information and data. Generates and analyzes reports as needed for management, identifying trends, anomalies and areas of concern.
• Adheres to company and clinical guidelines to identify, review, assess and allocate patients for program participation according to their identified needs
• Participates in process improvement activities.
• Collaborates with all levels of the clinical team to improve processes, communication, and team skills needed to provide the best care to our patients
• Utilizes clinical judgment, independent analysis, critical thinking skills, time management skills and detailed knowledge of case management program
• Participates in after hours on call program

Minimum Qualifications

• Associates degree from accredited school of nursing required.
• Current active licensure in any state within the US required
• Minimum of 5 years’ experience in clinical nursing required
• Current BLS certification required.
• Business travel

Internet Connectivity – Min Speeds: 3.8Mbps/3.0Mbps (up/down): Latency

Preferred Qualifications

• Excels at developing strong patient and family relationships that fosters engagement and best outcomes for all aspects of Strive Health’s Model of Care
• Minimum of 3 years’ experience in renal, ER, ICU, Cardiac, or Ambulatory Complex case management nursing preferred
• Certified Case Manger
• Demonstrated knowledge and understanding of data and managing clinical, financial, and patient satisfaction outcomes
• Demonstrated experience and effectiveness in a change agent role
• Proficiency with documenting and navigating electronic medical records (EMR)
• Strong computer skills and proficiency in MS Word and Outlook required