Senior Office Assistant

DESCRIPTION

Do you have a passion for providing excellent customer service to your community? Are you eager to interact with others and support a dynamic department? Has your collaborative work style allowed you to bring value that has made a positive impact on your team?

Apply today and grow your skills with the City of Napa!

The City of Napa’s Public Works Department is currently seeking a Senior Office Assistant to support the Administrative Division.

The Senior Office Assistant is responsible for various office support duties including reception/customer service, data entry, correspondence with residents, accounts payable, records management, and more which will maximize the services offered by the department. Working from the City Corporation Yard, this position provides senior-level administrative support to our Public Works streets and sidewalk maintenance, electrical, facilities, and fleet maintenance crews.

Ideal candidates for the Senior Office Assistant role will have a record of successfully demonstrating the following competencies:

• Technical/Professional Knowledge & Skills– Having achieved a satisfactory level of technical skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise; using knowledge to accomplish results.
• Mentoring – Helps others, regardless of reporting relationship, to acquire the awareness, confidence, and resources necessary to fulfill their potential.
• Customer Focus – Provides excellent service to ensure a positive experience for both internal and external customers.
• Communication – Conveys clear, concise, and transparent messaging in the appropriate manner.
• Quality Orientation – Accomplishing tasks by considering all areas involved, no matter how detailed; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
• Managing Work – Effectively manages time, prioritizes, organizes, leverages resources, and stays focused.
• Continuous Improvement – Finds opportunities and suggests ideas to improve processes.
• Emotional Intelligence – Establishing and sustaining trusting relationships by accurately perceiving and interpreting own and others’ emotions and behavior; leveraging insights to effectively manage own responses so that one’s behavior matches one’s values and delivers intended results.

This is an exciting time for the City of Napa. With the extent of ongoing and upcoming projects, we are searching for an experienced and motivated team player who is up to the task of providing unparalleled service to our community.

This recruitment and examination is being conducted to fill one (1) vacancy and may be used to fill future similar full-time vacancies as they occur during the active status of the employment list. The active status of this employment list will be at least six (6) months unless abolished sooner or extended beyond that date in accordance with the Civil Service Rules.

For a full, detailed job description, click here.

SUPPLEMENTAL INFORMATION

MISSION STATEMENT for the City of Napa
Rooted in public service, our mission is to grow a vibrant, sustainable community for all who live in, work in, and visit the City of Napa, through thoughtful leadership and dedication to excellence.

CORE VALUES for the City of Napa

• Integrity – Consistently demonstrating the highest level of ethical conduct with accountability and pride.
• Service – Engaging in meaningful work to care for our community through resourceful dedication and humble actions.
• Inclusion – Creating a sense of ease and belonging through respect, acceptance, and mindfulness of our collective diversity.
• Collaboration – Working together with a shared purpose while respectfully considering all voices to achieve common goals, solutions, and greater outcomes.