Position Purpose
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As a Software Engineer Manager, you will be given a chance to contribute to the products we create and help grow the next generation of engineering talent.
In addition, you will be given the chance to work with our most strategic vendors to ensure that 3rd party tools and applications are readily available to all product teams that are interested in using them.
Key Responsibilities
- 30% Delivery & Execution:
- Collaborates and pairs with product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions
- Documents, reviews and ensures that all quality and change control standards are met
- Writes custom code or scripts to automate infrastructure, monitoring services, and test cases
- Works with vendors and partners for the successful implementation of critical tooling and platforms
- Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively
- Contributes to enterprise-wide tools to drive destructive testing, automation, and engineering empowerment
- Evaluates new technologies for adoption across the enterprise
- Participates in and leads review board sessions to drive consistency across the enterprise
- Fills in on product teams for engineers who are out of the office
- 10% Support & Enablement:
- Fields questions from engineers, product teams, or support teams
- Monitors tools and participates in conversations to encourage collaboration across product teams
- Provides application support for software running in production
- Acts as a technical escalation point for the engineers on the team
50% People:
- Provides leadership, mentoring, and coaching to Software Engineers
- Attracts, retains, and develops top talent to build a world class Software Engineering Team
- Conducts annual and mid-year reviews by reviewing individual development plans and team feedback
- Fosters collaboration with team members to drive consistency across product teams, and finds opportunities to expose engineers to career interests
- Acts as a proponent of modern software development practices
- Guides team members in strategy, alignment, analysis, and execution tasks within and across product teams
- Participates in and contributes to learning activities around modern software design and development core practices (communities of practice)
- 10% Learning:
- Learns, through reading, tutorials, and videos, new technologies and best practices being used within other technology organizations
- Builds relationships with technology leaders at other companies to learn best practices and elegant solutions to common problems
Direct Manager/Direct Reports
- Typically reports to the Software Engineer Sr. Manager, Technology Director or Sr. Director.
Travel Requirements
- Typically requires overnight travel 5% to 20% of the time.
Physical Requirements
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
- Mastery of an object oriented programming language (preferably Java)
- Must be legally permitted to work in the United States
Preferred Qualifications
- 5-7 years of relevant work experience
- Experience working in the HP NonStop Itanium Systems
- Experience with C, C++ and Java
- Experience with both SOAP and REST web-services
- Experience with Cloud Technologies
- Background with both OSS and Guardian Operating Systems
- Experience with iTP WebServers
- Mastery of a modern scripting language GoLang
- Mastery of a modern web application framework such as Spring MVC, React and Node.js
- Mastery of writing SQL/MP or SQL/MX queries
- Experience/exposure to Payment Processing Applications
- Proficient with version control systems CVS and Github
- Mastery of modern product development processes and pipelines
- Proficient in effective troubleshooting and issue resolution techniques
- Proficient in effective system monitoring and log analysis techniques
- Capable of understanding complicated systems quickly
- Experience balancing workloads across teams
- Experience in guiding more junior team members through Software Engineering fundamentals in a professional setting
- Experience managing and growing team members in a professional setting
- Experience managing vendor relationships
- Experience with translating high level strategy to tactical execution
Minimum Education
- The knowledge, skills and abilities typically acquired through the completion of a bachelor’s degree program or equivalent degree in a field of study related to the job.