Staff Product Designer, Member Experience

Job Description

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Welcome to Netflix, where we are revolutionizing the way the world experiences entertainment. As a Staff Product Designer on our Member Experience team, you will have the opportunity to shape the way millions of members interact with our platform. Your designs will directly impact the way our members discover and consume content, making their Netflix experience truly unforgettable.

To excel in this role, we seek a creative and strategic thinker with a strong understanding of user experience and product design. The ideal candidate will have a proven track record of designing intuitive and user-friendly interfaces and a passion for staying up-to-date with current design trends and techniques. Join our dynamic and innovative team and be a part of shaping the future of entertainment.

  • Design and develop innovative and user-friendly interfaces for Netflix’s Member Experience team.
  • Collaborate with cross-functional teams to understand project requirements and translate them into effective design solutions.
  • Conduct user research and gather feedback to inform design decisions and improve user experience.
  • Keep up-to-date with current design trends and techniques, and incorporate them into design processes.
  • Develop wireframes, prototypes, and mockups to effectively communicate design ideas.
    Work closely with product managers, engineers, and other stakeholders to ensure timely and high-quality delivery of designs.
  • Create design guidelines and standards to maintain consistency across the platform.
    Use data and insights to continuously improve and iterate on designs.
  • Advocate for the user by identifying and addressing pain points in the member experience.
    Mentor and guide junior designers to foster their growth and development.
  • Stay informed on industry advancements and emerging technologies to bring new and innovative ideas to the team.
  • Collaborate with marketing and branding teams to ensure a cohesive and consistent brand image across all design elements.
  • Strive to deliver exceptional and unforgettable experiences for Netflix members through design.
  • Take ownership of projects and see them through from concept to launch.
    Continuously seek opportunities to improve and optimize the member experience on the platform.
Job Qualifications

  • Bachelor’s Or Master’s Degree In Design, Human-Computer Interaction, Or A Related Field.

  • Minimum Of 5 Years Of Experience In Product Design, Preferably In A Fast-Paced, Consumer-Focused Environment.

  • Proven Track Record Of Designing Successful And Innovative Products That Have A Positive Impact On User Experience.

  • Strong Portfolio Demonstrating A Variety Of Design Skills, Including User Research, Wireframing, Prototyping, And Visual Design.

  • Excellent Communication And Collaboration Skills, With The Ability To Work Cross-Functionally And Present Design Concepts To Stakeholders At All Levels.

Required Skills

  • Data Analysis

  • Prototyping

  • Information Architecture

  • Interaction Design

  • Visual Design

  • Design Thinking

  • User Research

  • UX Design

  • Wireframing

  • User Testing

  • Product Strategy

  • Cross

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time Management

  • Creativity

  • Critical Thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

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