TTEC Work from Home Customer Support Representative

Join TTEC as a Work from Home Customer Support Representative! Enjoy the flexibility of working from the comfort of your home while providing top-notch customer support. Earn competitive compensation and be part of a dynamic team dedicated to customer satisfaction. TTEC values your skills and offers a rewarding work environment. Don’t miss this opportunity to elevate your career while enjoying the benefits of remote work. Apply now and be a crucial part of delivering exceptional customer experiences with TTEC.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a prompt and professional manner.
• Provide accurate information and assistance regarding products or services.
• Troubleshoot and resolve customer issues with a focus on first-call resolution.
• Maintain customer records by updating account information.
• Follow company policies and procedures while delivering high-quality service.
• Collaborate with team members to address complex customer issues.

Qualifications:

• Previous customer service experience preferred.
• Excellent communication skills, both written and verbal.
• Strong problem-solving and decision-making abilities.
• Ability to work independently and adapt to a fast-paced environment.
• Comfortable using technology and navigating multiple systems simultaneously.
• Dedicated home office space with a reliable high-speed internet connection.
• High school diploma or equivalent; college degree is a plus.

Benefits:

• Competitive salary and performance-based incentives.
• Comprehensive training and ongoing development opportunities.
• Health, dental, and vision insurance.
• 401(k) retirement savings plan.
• Work from the comfort of your home.

How to Apply: If you are enthusiastic about delivering exceptional customer experiences and enjoy the flexibility of working from home, we want to hear from you! Please submit your resume and a cover letter outlining your relevant experience and why you’re interested in joining TTEC.

TTEC is an equal opportunity employer and values diversity in its workforce.