Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: Williams-Sonoma

Description:

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Responsibilities

Leads the store team to create an exceptional experience for customers and exceed sales goals.
Ensure the sales floor is adequately staffed from a sales and tactical perspective while serving as a role model for sales associates in sales generation and service by prioritizing the customer experience.
Reinforce customer service principles by coaching staff on their successes and challenges.
Utilize Selling Essentials and training resources to educate team on product, improve selling skills and achieving business goals.
Create and ensure a positive environment where all associates are treated fairly and with dignity in accordance with our People-First Philosophy.
Ensure timely resolution of client service issues including delivery/pick-up and outstanding issues through effective use and management of client information reporting system.

Criteria

Excellent communication, organization and leadership skills.
Superior critical thinking skills to creatively identify challenges and develop action plans in a timely manner.
Great time management skills and ability to execute multiple tasks and appropriately manage competing priorities.
2-3 years of previous retail sales experience or management experience in a customer service related field.

Williams-Sonoma Data Entry Jobs Work From Home

Physical Requirements

Must be able to be mobile on the sales floor for extended periods of time.
Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.
Full time associates are expected to have open availability to meet the needs of the business.
Part-Time Flex associates must be available to work a minimum of 15 hours per week, including two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday). Associates must be available for annual inventory and entire holiday season (November and December). Weekend availability cannot fall on the same day; an associate must be available on two separate days (Saturday and Sunday).

Our Mission Around Diversity, Equity & Inclusion

We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our differences—whatever they may be—are valued, explored and appreciated.

Benefits Just for You

Depending on your position and your location, here are a few highlights of what you might be eligible for:

A generous discount on all Williams-Sonoma, Inc. brands
A 401(k) plan and other investment opportunities
A wellness program that supports your physical, financial and emotional health
Paid vacations and holidays (full-time)
Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)

Your Journey in Continued Learning

Individual development plans and career pathing conversations
Annual performance appraisals
Cross-brand and cross-functional career opportunities
Online learning opportunities through brand specific resources and WSI University
Leadership development opportunities

Williams-Sonoma Data Entry Jobs Work From Home

About the Williams-Sonoma Company :

Williams-Sonoma, Inc., a premier specialty retailer of high-quality products for the home, operates within the United Kingdom under its renowned brands: Williams Sonoma, Pottery Barn, Pottery Barn Kids, West Elm, and Mark and Graham. The company was founded in 1956 by Chuck Williams in Sonoma, California, and has since expanded internationally, including a notable presence in the UK.

In the UK, Williams-Sonoma offers a variety of products that cater to home furnishings and kitchen essentials, maintaining its reputation for high standards and premium quality. West Elm, known for its modern and stylish furniture, textiles, and decor, has been particularly successful in the UK market, appealing to contemporary tastes with a focus on sustainability and craftsmanship. Pottery Barn and Pottery Barn Kids bring classic American home furnishings to UK homes, providing timeless designs and a wide range of home accessories.

Williams-Sonoma’s UK operations emphasize customer experience both in-store and online. Their stores are designed to be inviting and inspirational, showcasing the brand’s unique products in beautifully curated displays. Additionally, the company’s e-commerce platform offers UK customers the convenience of online shopping with the same level of service and product quality found in their physical stores.

The company’s commitment to quality, design, and customer service has solidified its standing in the competitive UK home retail market. By blending American style with the preferences of British consumers, Williams-Sonoma continues to grow and adapt, ensuring its products remain desirable and relevant.

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