Are you passionate about technology and helping others solve technical issues? Join our dynamic team as a Part-Time Remote Technical Support Representative with Teleperformance Technology. In this role, you will be the front line of assistance for our customers, providing top-notch technical support while working from the comfort of your home.
What You Will Do:
- Provide exceptional technical support to customers via phone, chat, and email.
- Troubleshoot and resolve software and hardware issues, ensuring a positive customer experience.
- Guide customers through step-by-step solutions and educate them on product features and functionality.
- Document and track customer interactions, issues, and resolutions in our system.
- Collaborate with team members and other departments to escalate and resolve complex problems.
Requirements:
- Strong passion for technology and excellent problem-solving skills.
- Previous experience in technical support or a related field is a plus.
- Solid understanding of computer hardware, software, and operating systems.
- Exceptional communication skills, both written and verbal.
- Ability to work independently and collaboratively in a remote team environment.
- Flexibility to work a part-time schedule, including evenings and weekends.
Opportunities & Benefits:
- Flexibility: Enjoy the convenience of working from home with a part-time schedule that fits your lifestyle.
- Professional Growth: Access to training and development opportunities to enhance your technical skills and advance your career.
- Global Network: Join a diverse and inclusive team that collaborates across borders, gaining exposure to a variety of cultures and perspectives.
- Competitive Compensation: Receive a competitive hourly wage along with performance-based incentives.
- Work-Life Balance: Maintain a healthy work-life balance with our flexible scheduling options.
- Cutting-Edge Technology: Stay at the forefront of technology trends while supporting customers with the latest products and services.
If you’re ready to make a difference in the world of technical support and embrace the flexibility of a remote part-time role, apply now and become a key player in the Teleperformance Technology team!
