Are you a passionate individual who enjoys helping others and excels in providing exceptional customer service? Join our dynamic team at TTEC and work from the comfort of your home. As a Remote Customer Service Representative, you’ll be an essential part of creating positive customer experiences, resolving inquiries, and ensuring customer satisfaction. This part-time position offers a flexible schedule that allows you to balance work with other commitments.
What You Will Do:
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy.
- Provide accurate information and assistance regarding products or services.
- Troubleshoot and resolve customer issues in a timely and efficient manner.
- Document all interactions and follow-up actions accurately.
- Collaborate with team members to enhance overall customer satisfaction.
- Adhere to company policies and procedures.
Requirements:
- High school diploma or equivalent.
- Excellent communication skills, both verbal and written.
- Previous customer service experience is a plus.
- Ability to work independently and in a team environment.
- Basic computer skills and familiarity with customer service software.
- Reliable internet connection and a dedicated workspace.
Opportunities and Benefits:
- Flexibility: Enjoy the convenience of working from home with a part-time schedule that accommodates your lifestyle.
- Training and Development: Access ongoing training and development opportunities to enhance your skills and advance your career.
- Competitive Compensation: Receive competitive pay for your valuable contributions.
- Employee Assistance Program: Access resources to support your overall well-being and work-life balance.
- Career Advancement: Explore opportunities for career growth within our organization.
Join TTEC and become a vital part of our remote customer service team. Make a positive impact on customers’ lives while enjoying the flexibility of working from home. Apply now and embark on a rewarding part-time remote job experience with TTEC!
