As a Chewy Content Moderator, you will play a pivotal role in ensuring a positive online experience for our customers by moderating and curating content on Chewy’s digital platforms. You will be responsible for reviewing and monitoring user-generated content to maintain a safe, engaging, and supportive environment for our pet-loving community. This remote position offers the flexibility to work from home while contributing to the vibrant Chewy community.
What You Will Do:
- Review and moderate user-generated content, including product reviews, comments, and forum posts.
- Ensure that all content aligns with Chewy’s guidelines and community standards.
- Identify and address inappropriate or harmful content in a timely manner.
- Collaborate with cross-functional teams to enhance content moderation strategies.
- Provide support to users, answering inquiries and addressing concerns related to content.
Requirements:
- Strong attention to detail and excellent organizational skills.
- Proficient in written communication with a keen understanding of language nuances.
- Ability to make independent decisions while following established guidelines.
- Comfortable working remotely and managing time efficiently.
- Familiarity with the Chewy brand, products, and community is a plus.
- Prior experience in content moderation or a related field is advantageous.
Opportunities and Benefits:
- Remote Work: Enjoy the flexibility of working from the comfort of your home.
- Career Growth: Join a dynamic team within a rapidly growing e-commerce company, opening doors for career advancement.
- Community Impact: Play a key role in fostering a positive and inclusive online community for pet lovers around the world.
- Competitive Compensation: Receive a competitive salary with additional benefits.
At Chewy, we believe in creating an inclusive and diverse workplace where every team member can thrive. Join us in shaping a welcoming online space for pet enthusiasts and contribute to the success of one of the leading pet e-commerce platforms.
Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it.
