Appen Call Center Remote Job - Part-Time Remote Jobs

As a Remote Call Center Representative at Appen, you

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will be an integral part of our customer support team, assisting customers with their inquiries, providing product information, and resolving issues via phone, email, and chat. You will represent our brand with professionalism and empathy, ensuring every customer interaction is positive and productive.

What You Will Do:

Handle inbound and outbound customer calls with a friendly and helpful demeanor.
Respond promptly to customer inquiries via email and chat, providing accurate information and solutions.
Resolve customer complaints and issues efficiently, escalating when necessary.
Maintain detailed records of customer interactions and transactions.
Stay up-to-date with product knowledge and company policies to provide accurate information to customers.
Collaborate with team members and other departments to improve customer satisfaction and processes.

Requirements:

Excellent communication skills, both verbal and written.
Previous customer service experience preferred.
Ability to multitask and prioritize in a fast-paced environment.
Proficiency in using computers and software applications.
Strong problem-solving skills and attention to detail.
Reliable internet connection and a quiet workspace for remote work.

Opportunity Benefits:

Flexible part-time schedule, allowing for work-life balance.
Remote work opportunities, eliminating the need for commuting.
Training and support provided to ensure success in the role.
Opportunity to gain valuable experience in customer service and remote work.
Potential for career growth and advancement within the company.

Join our team at Appen and become part of a dynamic and supportive work environment where your contributions are valued, and your growth is encouraged.

Appen Call Center Remote Job – Part-Time Remote Jobs

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