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CVS Health is a leading healthcare company committed to helping people on their path to better health. With a strong focus on innovation and customer-centric solutions, CVS Health is at the forefront of providing accessible and quality healthcare services.
Job Overview:
- Company: CVS Health
- Location: Remote
- Job Type: Full-Time
Responsibilities:
- Handle customer inquiries via phone, chat, and email with a focus on first-call resolution.
- Provide information about products, services, and promotions.
- Assist customers with order placement, tracking, and issue resolution.
- Ensure customer satisfaction by addressing concerns and resolving issues promptly.
Requirements:
- Strong communication skills, both verbal and written.
- Ability to navigate multiple systems and platforms simultaneously.
- Excellent problem-solving skills and a customer-centric mindset.
- Comfortable working independently in a remote environment.
- Basic computer skills and familiarity with customer service software.
If you think this role describes you, we would love to hear from you. Apply now to join our team!