Director of facilities, Supplier Performance (Remote, U.S.)

From the beginning, Starbucks set out to be a different kind of company. One that not only celebr

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ated coffee and the rich tradition but also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

This job contributes to Starbucks’s success by providing legendary facilities’ service to our stores through a cohesive facilities and service management function. This role contributes through the leveraging of capital and expense-building-related costs while modeling and acting according to Starbucks’s guiding principles.

 

As a director of facilities and supplier Performance, you will…

  • Develop, lead, and own the Store Sustainment Supplier Performance Program in alignment with the Store Sustainment organizational strategy
  • Develop and manage the Store Sustainment KPI (Key Performance Indicators) program through the development of scalable processes across suppliers across the US-owned business.
  • Provides national KPI reporting, analytics, and insights to suppliers, key business stakeholders, and cross-functional partners
  • Develops supplier segmentation strategies to drive efficiency in the management of suppliers across the Store Sustainment organization

 

  • Provides contract governance and direct supplier management for most strategic national suppliers
  • Leads the supplier services management team through management & tracking of the Store Sustainment contract pipeline in partnership with Tax, Legal and other company functions
  • Partners with sourcing to prioritize sourcing calendar to drive cost savings
  • Own strategic partnership with sourcing partners
  • Oversees supplier-led cost savings program including processes and supplier cost savings reporting
  • Drives continuous improvement & reduces risk through oversight of Correction of Errors (COEs) process.
  • Partners to identify and address the root cause of substantial supplier performance issues through management of Corrective Action Plan (CAP) program

 

We’d Love To Hear From People With

  • Bachelor’s degree in supply chain management, marketing, business administration, or a related field
  • Minimum of 10 years of experience in sourcing, procurement and/or supplier management practices

 

  • Strong negotiation, management, and decision-making skills
  • Excellent analytical, problem-solving, and organizational skills
  • Effective written and verbal communication skills
  • Proficient in all Microsoft Office applications
  • Former experience working with varied retail facilities programs preferred

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