Hawaiian Airlines Call Center Remote Jobs – Part-Time Remote

Join our team as a Call Center Remote Agent for Hawaiian Airlines

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, where you’ll provide exceptional customer service to our passengers from the comfort of your own home. As the first point of contact for our customers, you’ll handle inquiries, provide assistance with bookings, resolve issues, and ensure a seamless travel experience.

What You Will Do:

  • Respond to incoming calls, emails, and live chats from customers regarding reservations, flight schedules, baggage inquiries, and general travel assistance.
  • Assist customers with booking flights, making changes to existing reservations, and processing payments.
  • Resolve customer issues and complaints efficiently and professionally, ensuring a positive experience.
  • Provide accurate information about Hawaiian Airlines services, policies, and procedures.
  • Collaborate with team members and other departments to ensure customer needs are met effectively.

Requirements:

  • High school diploma or equivalent.
  • Previous customer service experience preferred.
  • Excellent communication skills, both verbal and written.
  • Ability to multitask and work in a fast-paced environment.
  • Strong problem-solving skills and attention to detail.
  • Proficiency in using computer systems and familiarity with reservation software is a plus.
  • Flexibility to work evenings, weekends, and holidays as needed.

Opportunity Benefits:

  • Part-time remote position offering flexibility in work hours.
  • Competitive hourly wage with the potential for performance-based incentives.
  • Opportunities for career advancement within Hawaiian Airlines.
  • Comprehensive training program provided.
  • Employee travel benefits, including discounted airfare on Hawaiian Airlines flights.

Application Suggestion: To apply for the Hawaiian Airlines Call Center Remote Agent position, please submit your resume and a cover letter highlighting your relevant experience and why you’re interested in joining our team. Additionally, be prepared to showcase your customer service skills during the interview process. We look forward to welcoming motivated individuals who are passionate about delivering exceptional service to our valued customers.

This job description is designed to attract candidates interested in a part-time remote position with Hawaiian Airlines, emphasizing the importance of customer service skills and flexibility in work hours. Let me know if you need any further adjustments or additions!

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