Join our team as a Hawaiian Airlines Customer Service Represe
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What You Will Do:
- Respond promptly and professionally to customer inquiries via phone, email, and chat.
- Assist passengers with booking flights, managing reservations, and processing payments.
- Provide accurate information regarding flight schedules, fares, policies, and services.
- Handle and resolve customer complaints and issues effectively and efficiently.
- Collaborate with other departments to ensure customer needs are met and exceeded.
Requirements:
- Excellent communication skills, both verbal and written.
- Strong customer service orientation with a passion for helping others.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in computer skills and navigating various software applications.
- Flexibility to work shifts, including evenings, weekends, and holidays.
- Previous experience in customer service or hospitality is preferred.
Opportunity Benefits:
- Remote work opportunity, allowing flexibility and work-life balance.
- Competitive compensation package with performance-based incentives.
- Comprehensive training program to equip you with the necessary skills and knowledge.
- Employee travel privileges, including discounted or complimentary flights.
- Growth and advancement opportunities within the company.
- A supportive team environment with opportunities for professional development.
Application Suggestions: To apply for the Hawaiian Airlines Customer Service Representative position, please submit your resume and a cover letter highlighting your relevant experience and why you’re interested in joining our team. Additionally, be prepared to participate in virtual interviews and assessments to demonstrate your skills and qualifications. We look forward to welcoming you to our team and providing exceptional service to our valued passengers. Apply now to embark on an exciting career with Hawaiian Airlines!