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Industry
Private
Employment Type
Part-time
Base Salary
$25-$40 Per hour
Working Hours
6
Job Location
Remote work from: USA
Description
Join our dynamic team as an Online Customer Service Representative for Aetna Remote Jobs. In this role, you will be an essential part of our commitment to providing exceptional customer service to our clients in the healthcare industry. As a remote worker, you’ll have the opportunity to contribute to a positive and supportive virtual work environment.
Responsibilities:
- Handle inbound customer inquiries via phone, email, and chat in a professional and courteous manner.
- Assist customers with inquiries related to health insurance, benefits, and claims.
- Provide accurate information and guidance on Aetna’s products and services.
- Navigate computer systems to access and update customer records.
- Collaborate with team members and other departments to resolve customer issues promptly.
Requirements:
- Strong communication skills, both verbal and written.
- Excellent customer service and interpersonal skills.
- Ability to work independently in a remote setting.
- Basic computer skills and proficiency in navigating online systems.
- High school diploma or equivalent; some college education preferred.
- Previous customer service experience is a plus but not required.
Opportunities and Benefits:
- Flexible Schedule: Enjoy the freedom of working from the comfort of your home with a flexible schedule.
- Competitive Compensation: Earn $24 per hour, providing you with a stable and competitive income.
- Training and Development: Receive comprehensive training to enhance your skills and knowledge in the healthcare industry.
- Career Growth: Explore opportunities for career advancement within Aetna, a leading name in the healthcare sector.
- Health Benefits: Access to Aetna’s health insurance benefits, promoting your well-being and that of your family.