The freedom of working from home with United Airlines remote j
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Key Responsibilities:
- Handle customer inquiries, concerns, and requests via phone, email, and chat.
- Assist passengers with booking, reservations, and changes to their travel plans.
- Provide information on flight schedules, policies, and procedures.
- Resolve customer issues in a professional and timely manner.
- Collaborate with team members and other departments to ensure customer satisfaction.
Qualifications:
- Previous customer service experience is preferred.
- Excellent communication skills, both written and verbal.
- Ability to work independently in a remote setting.
- Strong problem-solving and decision-making skills.
- Familiarity with airline systems and procedures is a plus.
- Availability to work flexible hours, including evenings and weekends.
Perks and Benefits:
- Competitive salary and performance-based incentives.
- Comprehensive training and ongoing support.
- Travel benefits for you and eligible family members.
- Health, dental, and vision insurance.
- 401(k) retirement savings plan.
How to Apply:
If you are ready to embark on a rewarding career with United Airlines and be part of a dynamic remote team, please submit your resume and cover letter detailing your relevant experience and interest in the position. We look forward to reviewing your application.
United Airlines is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.