Verizon Customer Experience Representative – Remote Jobs – Hire Me Remotely

Verizon Customer Experience Representative – R

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Salary: $35 To $65

Job Type: Full Time / Part Time

Job Location: USA

As a Verizon Customer Experience Representative working remotely, you will play a vital role in ensuring exceptional service delivery to our valued customers. You will be responsible for addressing inquiries, resolving issues, and providing support across various communication channels. This role offers an opportunity to work from the comfort of your home while contributing to maintaining Verizon's reputation for outstanding customer service.rnrnYour responsibilities will include, but are not limited to:rnu2022 Answering incoming calls from customers and responding to requests about installation, disconnection, or changes to service.rnu2022 Identifying customer needs and proactively offering our products and services.rnu2022 Investigating and resolving customer inquiries and disputes on service, billing, rates, adjustments and policy issues.rnu2022 Responding to requests from customers about Verizon products and services.rnu2022 Verifying service order accuracy and completeness and making corrections/changes, as needed.rnu2022 Negotiating the collection of overdue bills.rnu2022 Working evenings, weekends, holidays and unscheduled shifts as determined by the needs of the business.rnrnWhat weu2019re looking foru2026rnrnYouu2019ll have a dedication to customer service excellence with amazing communication skills and a positive, professional attitude. Youu2019ll thrive in a fast-paced work environment, and enjoy helping our customers connect to the digital world.rnrnEven better if you have:rnu2022 Related Associate Degree or 2+ yearsu2019 relevant experience.rnu2022 Customer Service call center experience.rnu2022 Previous collections experience.rnrnYou must live within 75 miu200bles of the current reporting locu200bation for life of contract. We reserve the right to request your attendance at the office location for team huddles, meetings , etcu200b.rnrnIf Verizon and this role sound like a fit for you, we encourage you to apply even if you donu2019t meet every u201ceven betteru201d qualification listed above.

Verizon Customer Experience Representative – Remote Jobs – Hire Me Remotely

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Verizon Customer Experience Representative – Remote Jobs – Hire Me Remotely

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