Mobile Expert, Virtual Retail | Overland Park, KS | On-Site Position

Why Consider this Job Opportunity:

– Base compensation plan and generous attainable bonus plan
– Opportunity for career growth and advancement within the company
– Chance to be part of a team that values excellent customer service and loyalty
– Access to training on new skills, products, and processes
– Utilization of digital tools in interactions and onboarding
– Ability to provide a best-in-class customer experience and build customer loyalty

What to Expect (Job Responsibilities):

– Sell and serve customers, providing an exceptional customer experience and building loyalty
– Consistently train on  T-Mobile experiences, new skills and processes, knowledge of systems, new products, and reference resources
– Utilize sales skills in new customer acquisition, with a focus on results-oriented drive and confidence for success
– Use digital tools in interactions and onboarding
– Troubleshoot and multitask between Windows systems, with knowledge of IoT and computer hardware proficiency

What is Required (Qualifications):

– High School Diploma/GED
– Less than 2 years of customer service and/or sales experience, preferably in a retail environment
– Customer acquisition sales skills, with a competitive drive and confidence for success
– Troubleshooting and multitasking abilities, with knowledge of IoT and computer hardware proficiency
– Provide superior customer service, building loyalty and customer satisfaction

How to Stand Out (Preferred Qualifications):

– None provided