Work from Home Customer Service Jobs at Sitel

Sitel is a leading global outsourcing company that provides customer service solutions to businesses across various industries. Currently, we are seeking dedicated individuals to join our team and work from the comfort of their own homes as customer service representatives.

Position: Work from Home Customer Service Representative

Responsibilities:

• Handle inbound calls from customers and assist them with inquiries, requests, and product support
• Listen attentively to customer concerns and provide accurate and timely information
• Utilize computer systems to navigate through customer accounts, research and review policies, and provide thoughtful solutions
• Handle difficult customer situations professionally and ensure their satisfaction
• Document customer interactions and transactions accurately

Requirements:

• Previous customer service experience is preferred, but not required
• Strong verbal and written communication skills
• Excellent problem-solving skills and ability to think on your feet
• A home office equipped with high-speed internet, a quiet workspace, and a suitable computer
• Ability to work independently and meet performance goals

Benefits:

• Flexible work schedule
• Opportunity to work from the comfort of your own home
• Competitive hourly rate
• Comprehensive training and ongoing support
• Potential for career advancement within the company

How to Apply:

If you are interested in joining our team and working remotely as a customer service representative, please submit your resume and cover letter to our hiring department. Only applicants selected for an interview will be contacted.