Manager – Maintenance Programs Field Support (REMOTE)

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oin United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another.

It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline.

Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run “Business Resource Group” communities to world-class benefits like parental leave, 401k and privileges like space-available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

 

 

Key Responsibilities:

We have a wide variety of career opportunities around the world – come find yours.

 

Technical Operations/Maintenance

Technical Operations includes the maintenance, and overhaul of our aircraft. This includes aircraft maintenance technicians, engineers, planners, ground equipment and facilities teams, supply chain teams and more.

 

Job overview and responsibilities

NOTE: This position is considered fully remote.

The Manager will provide oversight of the Maintenance Programs Field Support team consisting of Field Support Representatives. This position will be responsible for management of team structure, scope definition, and day-to-day planning and execution of team mission statement – providing cross-functional maintenance programs presence across the operation. Must be able to provide direction and mentorship to the team as they provide on and off-site support to our internal maintenance stations and external maintenance providers. This individual must be highly knowledgeable of the Tech Ops organization, including solid understanding of maintenance planning and execution and the impact of the maintenance program across the operation.

Leads interaction of team members providing field support; including defining scope of support provided, handling scheduled visits and coordinating with partners at a management level on the growth and mission of the teamEnsures compliance to the standards for maintenance program and task card changes as defined in the Maintenance Programs SOP (Standard Operating Procedure) and GMM (General Maintenance Manual)Establishes team’s network across the operation by participating in station start-ups, planning sessions and actively leading strategic planning discussion in order to best apply team resourcesProvides scheduled training for the Field Support team on Maintenance Programs processes, procedures and updates Field Support guidelines accordingly

The salary for this position is $100,950.00 to $148,060.00, dependent on job-related, non-discriminatory factors such as experience, education, and skills. This range is based on a full-time schedule.

At United, we offer a competitive compensation package, with benefits including: medical, dental, vision, life, accident and disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) plan with employee and company contribution opportunities, and flight privileges.

 

Salary and benefits information is being included in this job posting in accordance to several state laws.

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

 

Qualifications

What’s needed to succeed (Minimum Qualifications):

Bachelor’s degree in Engineering, related technical field, or equivalent experience

minimum of 5+ years experience in the aviation field, aircraft maintenance experience in the line and base environment understanding of maintenance programs concepts, policies, and procedures, including packaging and task cards

ability to grasp complex integrated workstreams (needs of key partners and data output)Strong presentation/interfacing skills be willing and able to travel 50% of the time domestically and internationally must be willing and able to work remotely if not traveling be legally authorized to work in the United States for any employer without sponsorship successful completion of interview required to meet job qualification reliable, punctual attendance is an essential function of the position

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