Registered Nurse Telehealth Customer Service Remote Job

Join our innovative team as a Remote Telehealth Customer Service Registered Nurse, where you’ll provide exceptional care and support to patients through telecommunication channels. Utilizing your nursing expertise and compassionate communication skills, you’ll play a pivotal role in delivering high-quality healthcare services remotely.

What You Will Do:

1. Telehealth Consultations: Conduct virtual consultations with patients to assess their healthcare needs, provide medical advice, and offer appropriate interventions.
2. Patient Support: Offer guidance, education, and emotional support to patients and their families, addressing concerns and providing clarity on treatment plans.
3. Healthcare Navigation: Assist patients in navigating healthcare systems, including scheduling appointments, coordinating referrals, and accessing necessary resources.
4. Documentation: Maintain accurate and detailed electronic health records (EHR) of patient interactions and ensure compliance with privacy regulations.
5. Collaboration: Collaborate with interdisciplinary teams, including physicians, specialists, and other healthcare professionals, to ensure comprehensive patient care.
6. Continuous Learning: Stay updated on telehealth technologies, healthcare policies, and nursing practices through ongoing training and professional development.

Requirements:

• Registered Nurse (RN) License: Active and unrestricted RN license in the state of practice.
• Telehealth Experience: Prior experience in telehealth or remote patient care is preferred.
• Communication Skills: Excellent verbal and written communication skills to effectively interact with patients and colleagues.
• Empathy and Compassion: Demonstrated ability to empathize with patients, showing compassion and understanding.
• Technical Proficiency: Comfortable using telecommunication platforms and electronic health record (EHR) systems.
• Adaptability: Ability to adapt to changing environments and work independently in a remote setting.
• Customer Service Skills: Strong customer service orientation with a focus on delivering exceptional patient experiences.

Opportunity Benefits:

1. Remote Flexibility: Enjoy the flexibility of working remotely, eliminating commute time and enhancing work-life balance.
2. Professional Growth: Access to continuous learning opportunities and professional development resources to enhance your skills and advance your career.
3. Meaningful Impact: Make a meaningful difference in patients’ lives by providing accessible and convenient healthcare services.
4. Collaborative Environment: Collaborate with a diverse team of healthcare professionals in an innovative and supportive work environment.
5. Competitive Compensation: Competitive salary and benefits package, including healthcare coverage, retirement plans, and paid time off.

Join us in revolutionizing the delivery of healthcare through telehealth, where you can make a difference while enjoying the flexibility and opportunities of remote work. Apply now to embark on a rewarding career as a Remote Telehealth Customer Service Registered Nurse!