Administrative Assistant/Customer Service Representative

Job Overview

Additional Details

Job Description

The Elite Job is a renowned name in the industry, committed to excellence and innovation. With a reputation for fostering a positive and inclusive work culture, we believe in empowering our employees to reach their full potential. As a leader in BPO, we take pride in delivering top-notch services to our clients.

Position: Administrative Assistant/Customer Service Representative

Key Responsibilities:

• Customer Service Excellence: Provide outstanding customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction.
• Administrative Support: Assist with day-to-day administrative tasks, including data entry, document preparation, and managing office supplies.
• Communication: Effectively communicate with clients and internal teams through various channels, maintaining a professional and friendly demeanor.
• Problem Solving: Demonstrate strong problem-solving skills to resolve customer concerns promptly and efficiently.
• Team Collaboration: Collaborate with cross-functional teams to streamline processes and enhance overall customer experience.

Required Skills:

• Communication Skills: Exceptional verbal and written communication skills.
• Customer Focus: A customer-centric approach with a genuine passion for delivering excellent service.
• Organizational Skills: Strong organizational abilities with keen attention to detail.
• Adaptability: Ability to thrive in a fast-paced environment and adapt to changing priorities.
• Tech Savvy: Proficient in MS Office Suite and comfortable learning new software systems.

How to Apply:

If you are ready to take on this exciting opportunity, please submit your resume and a cover letter detailing your relevant experience to us.

Join The Elite Job and be part of a team that values innovation, collaboration, and individual growth. We look forward to welcoming the newest member of our dynamic workforce!