Benefits Specialist Sr (Remote)

From the beginning, Starbucks set out to be a different kind of company. One that no

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t only

celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

Benefits

As a senior benefits specialist, you will play a critical role in delivering world-class benefits to partners. Bring your benefits knowledge, investigative skills, and problem-solving ingenuity to a role that will allow you to participate in large-scale benefits work, as well as provide care and support directly to partners. Some of the scope of this role will include:

 

  • Building out processes and delivering higher-tier escalation support
  • Coordinating projects/tasks that feed into larger initiatives
  • Supporting benefits specialists to elevate the partner experience
  • Managing and implementing process improvements for existing and new benefits
  • Supporting team reporting
  • Supporting managers with projects/tasks/research
  • Managing and implementing process improvements for our case/email queues and appeals

As a senior benefits specialist, you will…

 

  • Support partners with highly complex and/or challenging benefits situations
  • Support managers with projects and reporting
  • Interact with (and support) our HR generalist partners

We’d Love To Hear From People With

 

  • Ability to communicate clearly and concisely, both orally and in writing
  • Strong analytical and problem-solving skills
  • At least 5 years of experience in employee benefits administration

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