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Hiring Organization:- Aetna
Post Name:- Service Advocate, Operations – Work From Home
Qualifications:- Bachelor Degree
Industry:- Private
Employment Type:- Full – Time
Work Hours:- 8 Hours
Salary:- $35-$40/Year
Locations:- California
Full Job Descriptions:-
Carry your heart to CVS Wellbeing. All of us at CVS Wellbeing shares a solitary, clear reason: Carrying our heart to each snapshot of your wellbeing. This reason directs our obligation to convey upgraded human-driven medical services for a quickly influencing world. Secured in our image — with heart at its middle — our motivation sends an individual message that how we convey our administrations is similarly pretty much as significant as what we convey.
Our Heart At Work Behaviors™ support this reason. We need each and every individual who works at CVS Wellbeing to feel enabled by the job they play in changing our way of life and speeding up our capacity to develop and convey answers for make medical care more private, helpful and reasonable.
Position Outline
Position Outline/Mission:
The Wellbeing Backer inside the Solid Results Group collaborates with individuals by means of various stations (computerized, phone) and directs efforts to our Government medical care individuals to motivate and empower sound ways of behaving through creative, sympathetic and compassionate correspondences. The objective of every effort is to guarantee that each part has an unmistakable comprehension of the accessible advantages that are stood to them under their Government medical care plan for explicit screenings and meds. The Wellbeing Supporter conveys supplier and part telephonic efforts to guarantee receipt of significant wellbeing administrations, prescriptions and assets to further develop Star wellbeing results.
The Wellbeing Backer offers help for Medical care Adequacy Information and Data Set (HEDIS) quality drives by playing out the accompanying:
Work on at least one of various departmental projects that include:
Inbound and outbound calls to individuals who might profit from assigned administrations including medical services visits/screenings, immunization, or prescription reorder.
Powerful catch of obstructions and information assortment, utilization of persuasive talking abilities to give answers for work with shutting holes in care, and giving top tier backing to every part.
Guarantees that each client is dealt with expertly, with deference and all questions are entirely addressed and additionally triaged and answered.
Goes about as need might arise and assists coordinate consideration between wellbeing with arranging, specialists and drug stores.
Effectively tune in and gather part announced information components in the CRM device to help clinical record pursuing for HEDIS clinical record documentation of administrations.
Gives individuals the perfect data at the ideal opportunity to assist them with settling on better conclusions about their wellbeing and medical care, to further develop part insight, maintenance, and development by productively conveying coordination administrations to individuals and suppliers .
Connects with, counsels, and instructs individuals in view of the part’s one of a kind requirements, inclinations and comprehension of the administrations.
Acknowledges start to finish responsibility for the part insight and offers remarkable assistance.
Responds to questions and resolves issues as a “solitary resource” including heightening to initiative depending on the situation.
Constructs a confiding in relationship with the part by taking responsibility to comprehend the part’s requirements completely.
Walk individuals through programs, Aetna devices and assets to help medical care conduct.
Takes responsibility for part relegated to determine their issues and interface them with extra administrations as proper.
Archives and tracks all part contacts, occasions, and results by means of fitting frameworks and cycles.
Utilizes proficient relational abilities to fabricate associations with both inward and outer individuals/constituents.
Utilizes appropriate framework apparatuses and assets to create quality business correspondences remembering letters and calculation sheets for reaction to requests got.
Handles various capabilities as well as different items while keeping up with or potentially surpassing execution norms.
Distinguishes issues that should be heightened properly and gives ideas for goal.
Exhibits impressive skill and presents a positive picture of the organization while connecting with individuals and constituents.
Upholds individual, group and business objectives and initiatives; acknowledges possession for individual outcomes.
Extra Capacities and Obligation:
Windows based application information with capacity to utilize standard corporate programming bundles and corporate applications with a serious level of PC proficiency.
Compelling relational abilities and experience talking
with clinical suppliers as well as clinical staff.
Solid tuning in and relational skills; gifted at creating and keeping up with powerful working connections.
Solid logical abilities zeroing in on exactness and scrupulousness.
Shown capacity to de-raise circumstances.
Shown sympathy, interest, energy for learning, empathy and listening abilities.
Capacity to apply innovative reasoning abilities when expected to tackle individuals’ interests and want to advocate for them.
Capacity to flourish with change, to adjust to numerous concentrations in short measures of time.
Capacity to work autonomously, apply decisive reasoning abilities when required, perform multiple tasks effortlessly, and show impressive skill in all collaborations.
Capacity to determine complex issues with responsiveness and caution.
Capacity to ingest and apply new and evolving data.
Capacity to pursue powerful and free choices
Capacity to perform multiple tasks, focus on and successfully adjust to a speedy changing climate
Required Capabilities:
Late and related experience working with HEDIS screening measures and conduct change..
Related knowledge working straightforwardly with individuals/shoppers – ideally in a call place setting.
Least 2 years late and related insight inside medical services, medical care showcasing, outreach as well as wellbeing schooling, wellbeing instructing and infection the board insight .
2 – 4 years of involvement with a medical care setting with direct correspondence with different degrees of the executives including clinical suppliers.
Favored Capability:
Bilingual or multilingual applicants vigorously liked.
Four year certification or identical liked
Clinical confirmation (ensured nursing partner, clinical associate, and so on) is firmly suggested however not needed.
Instruction and Affirmation Necessities:
Secondary School Certificate or G.E.D.
Pay Reach
The commonplace compensation range for this job is:
This pay range addresses the base hourly rate or base yearly full-time compensation for all situations in the gig grade inside which this position falls. The genuine base compensation proposition will rely upon various elements including experience, instruction, topography and other important variables.
Notwithstanding your remuneration, partake in the awards of an association that places our heart into really focusing on our partners and our networks. The Organization offers a full scope of clinical, dental, and vision benefits. Qualified workers might sign up for the Organization’s 401(k) retirement reserve funds plan, and a Representative Stock Buy Plan is likewise accessible for qualified workers. The Organization gives a completely paid term life coverage plan to qualified representatives, and present moment and long haul incapacity benefits. CVS Wellbeing likewise offers various prosperity programs, schooling help, free improvement courses, a CVS store endlessly rebate programs with taking part accomplices. With respect to downtime, Organization workers appreciate Took care of Time (“PTO”) or get-away compensation, as well as paid occasions all through the schedule year. Number of paid occasions, wiped out time and other time off are given reliable pertinent state regulation and Company strategies.
For more point by point data on accessible advantages, kindly visit jobs.CVSHealth.com/benefits
CVS Wellbeing requires specific partners to be completely immunized against Coronavirus (counting any supporter shots whenever required), where permissible under the law, except if they are endorsed for a sensible convenience in view of handicap, ailment, strict conviction, or other legitimately perceived reasons that keeps them from being immunized.
You are expected to have gotten no less than one Coronavirus shot preceding your most memorable day of business and to give confirmation of your immunization status or apply for a sensible convenience inside the initial 10 days of your work. Kindly note that in certain states and jobs, you might be expected to give confirmation of full immunization or a supported sensible convenience before you can start to work effectively.
Jobs At Aetna, Aetna Work From Home Positions
“Top 10 Interview Questions”
Can you tell us about yourself?
What interests you about this position?
What are your strengths?
What are your weaknesses?
Can you give an example of a time when you solved a problem creatively?
How do you handle stress and pressure?
How would you describe your work style?
Can you tell us about a time when you had to work with a difficult
colleague or supervisor?
How do you stay organized and prioritize tasks?
What are your long-term career goals?
Document Required:
Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read
the Official Notification Before Applying.
Document – Qualifications certificate with mark sheets.
Passport size Photographs
Signature
How to apply:
All the eligible candidates can apply for This Job as mentioned below
Read the official notification carefully From the Official Website.
Read the Notification Carefully Before Applying.
Fill out The Application Form (The link Is Given Below)
Attach the Required Document and Passport Size Photo with Signature.
Then Submit. Done.
Jobs At Aetna, Aetna Work From Home Positions
Jobs At Aetna, Aetna Work From Home Positions
Jobs At Aetna, Aetna Work From Home Positions