OnStar Business Solutions – OnStar Account Executive (OAE)

Job DescriptionRemote OR Hybrid: Reporting where work can/needs to be performed / collaborati

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on should happen. If the person lives w/n 50 miles of such a location, they are expected to come in three times a week. If they do not live within 50 miles of any of those locations, they don’t need to report in.

The candidate needs to have the ability to travel (up to 25%) Company Vehicle provided within the below location and territories.

Location & Territories:North Dakota, South Dakota, Iowa, Illinois, Indiana, Ohio, Michigan, Minnesota, Wisconsin, and Missouri

 

About the role:

The OnStar Account Executive will be responsible for collaborating closely with the GM Envolve Sales team to deliver cutting-edge vehicle connectivity solutions to fleet customers. Utilize your expertise in telematics for fleet management, understanding its pivotal role in enhancing efficiency and safety for GM and non-GM customers. With autonomy, drive sales and retention strategies tailored to meet business customer needs, leveraging OnStar’s comprehensive portfolio of business solutions, and fostering client relationships to drive revenue growth. Thrive in a self-directed environment, demonstrating initiative and adaptability to achieve success. Your ability to work independently, coupled with strong communication skills, will be essential in this role and will be provided the opportunity to be a part of innovation for GM solutions.

 

Primary Roles & Responsibilities:

Work collaboratively alongside GM Envolve Account Executives, act as the subject matter expert, SME, for all OBS services, and support small, medium, and large fleet customers by participating in customer meetings (virtual and on-site when possible), identify pain points in fleet management and telematic software, pursuing opportunities and closing business

They are identifying and pursuing new business opportunities with existing customers and potential customers, researching their needs, and proposing solutions.

Managing the sales process including preparing proposals, delivering presentations, negotiating contracts, and closing deals.

Proactively engaging with customers to understand their business needs and providing the right solutions to meet their requirements.

Providing ongoing support and guidance to customers, including daily collaboration with your Customer Success Managers (CSM’s) to troubleshoot connectivity issues, identifying, and engaging applicable teams to provide a seamless customer experience and working with customers to optimize their use of the connected vehicle data.

Attend industry expositions and conferences to help generate leads and speak to our customer base about the portfolio of OnStar Business Solutions: OnStar Vehicle Insights, Safety/Security, and API solutions with our Telematic Service Provider partners

Keeping informed about industry trends and developments related to telematics technology and developments in the industry and using this knowledge to inform client and GM team interactions.

Identifying and addressing any issues or concerns that customers may have and working to resolve them in a timely and efficient manner.

Collaborate with cross-functional teams, including sales operations, product development, marketing, and customer success managers, to ensure seamless delivery of solutions and exceptional customer experience.

 

Additional Job Description

Key competencies:

Relationship building

Self-starter & Self-learner

Time-management

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