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the Director of User Experience at Marriott International, voted 24 years in a row as one of Fortune’s 100 Best Companies to Work For®. Join our high energy and talented User Experience & Design team creating best-in-class digital experiences for one of the most recognized hospitality companies in the world.

In this design leadership position, you will play a critical role in creating industry-leading experiences for our mobile app products. The ideal candidate must be able to think strategically, bring stellar UX and design skills and implement at scale, all while sparking delight and advancing cohesion across the travel journey.

As part of an agile cross-functional product team, the Director of User Experience & Design, App will work closely with fellow user experience leaders, product management, engineers, and other designers to deliver data-driven, best-in-class product design. He/She/They will help drive the vision for how the account profile and trips experiences come to life in our mobile app products. The ideal candidate for this role will have experience that is rooted in an empathetic understanding of both the consumer’s physical and digital environments and how they impact the design of the Marriott Bonvoy App.

This position requires the ability to produce design as well as direct designers, including internal associates, contractors, and agencies, driving the creative process from concept through design documentation and execution.

A strong portfolio rooted in mobile app design is critical for this role.

 

CANDIDATE PROFILE

Education and Experience

· 8+ years of relevant UX/product design experience, with demonstrated ability to manage others

· 4 year undergraduate degree in relevant discipline or equivalent experience/certification

· Strong portfolio that showcases UX and interaction design, visual design aesthetic, and user-centered thinking

· Experience designing for mobile apps

· Good mix of UX/UI, visual design, and interaction design expertise

· Proven ability to translate complex design challenges into clear, user-friendly experiences

· Collaborative, highly organized, and strong attention to detail

· Strong written, verbal, interpersonal, and presentation skills

· Strong stakeholder management skills and flexibility to thrive in a fast-paced environment

 

You’re exactly who we’re looking for if you:

· Possess exceptional visual design skills and a great sense of aesthetics

· Can balance user, business, and technical needs

· Obsess over the details of the interaction, visual, and motion design as well as documentation for a design

· Lead with a user-centric mindset

· Solve problems holistically across channels for a seamless experience

· Thrive on creating innovative solutions to challenging user and business problems

· Value deadlines, set realistic expectations around them and then meet them

· Ability to solve problems quickly, think creatively, and drive speed-to-market delivery, while optimizing outcomes

· Comfortable with a culture of feedback and regular opportunities to critique and be critiqued

· Demonstrate self-confidence, energy, and enthusiasm in leading and influencing teams

 

Nice to Have:

· Experience with motion design and animation

· Experience with major, large-scale global digital apps or websites within the commerce or travel space

· Ability to balance the science behind the data and the creative idea in front of you

· Have superior communication and interpersonal skills, including facilitation, presentation, storytelling

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