(Teleperformance Remote Jobs) Remote Call Center Representative – Work From home Job
Description
Join our dynamic team as a Remote Call Center Representative and be a crucial part of our customer service operations.
As a representative, you’ll be the first point of contact for our valued customers, addressing inquiries, resolving issues, and providing exceptional service over the phone.
Responsibilities:
1. Handle inbound and outbound customer calls with professionalism and courtesy.
2. Provide accurate information and assistance regarding products, services, and inquiries.
3. Resolve customer concerns efficiently, escalating issues when necessary.
4. Maintain detailed and accurate records of customer interactions.
5. Collaborate with team members and other departments to ensure comprehensive customer support.
Requirements:
1. High school diploma or equivalent.
2. Proven experience in customer service or a related field is a plus.
3. Excellent communication skills, both verbal and written.
4. Strong problem-solving abilities and attention to detail.
5. Ability to work independently and as part of a team.
6. Familiarity with call center equipment and software.
Conditions:
1. Remote work setup: Must have a quiet and dedicated workspace at home.
2. Flexible hours: Ability to work evenings, weekends, and holidays as needed.
3. Reliable high-speed internet connection.
Benefits:
1. Competitive hourly wage.
2. Comprehensive training and ongoing support.
3. Opportunities for career advancement within the company.
4. Health and dental insurance options.
5. Work-life balance with flexible scheduling.
If you are passionate about delivering exceptional customer service and thrive in a remote work environment, we invite you to apply and join our team at Teleperformance.
We value diversity and are an equal opportunity employer.
(Teleperformance Remote Jobs) Remote Call Center Representative – Work From home Job
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(Teleperformance Remote Jobs) Remote Call Center Representative – Work From home Job