Us Foods Remote Customer Contact Rep Jobs – Work From Home Job
Description
Join our dynamic team as a Remote Customer Contact Representative at US Foods, a leading foodservice distributor committed to providing exceptional service and quality products to our customers.
As a key member of our customer contact team,
you will play a crucial role in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining a positive customer experience.
What You Will Do:
1. Customer Support: Respond promptly and professionally to customer inquiries, concerns, and requests via phone, email, or chat.
2. Order Management: Assist customers in placing, modifying, or tracking orders, ensuring accuracy and timely delivery.
3. Issue Resolution: Troubleshoot and resolve customer issues, providing effective solutions and ensuring customer satisfaction.
4. Product Knowledge: Stay informed about US Foods’ product offerings to provide accurate information and support customers in making informed decisions.
5. Documentation: Maintain accurate records of customer interactions and transactions for reference and analysis.
Requirements:
1. Communication Skills: Excellent verbal and written communication skills are essential for effective customer interaction.
2. Problem-Solving: Ability to analyze situations, identify problems, and provide effective solutions.
3. Customer Focus: Strong customer service orientation with a commitment to delivering exceptional service.
4. Adaptability: Flexibility to adapt to changing priorities and handle a variety of tasks in a fast-paced environment.
5. Technology Proficiency: Comfortable using computer systems, CRM software, and other relevant tools.
Opportunities and Benefits:
1. Work From Home: Enjoy the flexibility of working remotely, eliminating commuting time and expenses.
2. Training and Development: Access to ongoing training and development opportunities to enhance your skills and advance your career.
3. Health and Wellness: Comprehensive health and wellness programs to support your overall well-being.
4. Employee Discounts: Take advantage of discounts on a wide range of US Foods products.
5. Team Collaboration: Engage with a collaborative and supportive team environment, fostering professional growth.
If you’re passionate about customer service, thrive in a remote work environment, and want to be part of a leading foodservice company, apply today to join our team at US Foods as a Remote Customer Contact Representative!
Us Foods Remote Customer Contact Rep Jobs – Work From Home Job
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Us Foods Remote Customer Contact Rep Jobs – Work From Home Job