Who We Are
At OPENLANE we make wholesale easy so our customers can be more successful.
Other Jobs You May Be Interested In
- Best Work from Home Data Entry Opportunities in Canada
- Candidate needed in Canada, Free visa and flight tickets Free working permit
- Visa Sponsorship Hotel Worker Jobs in Canada – Apply Now
- Food Packing Jobs in Canada with Visa Sponsorship
- Job in Canada with Visa Sponsorship: Apply Online
- Visa Sponsorship IT Jobs in Canada for IT Specialist- Apply Now
- Administration Officer Jobs in Canada with Visa Sponsorship
- LMIA Approved Companies in Canada for Foreigners – Apply Now
- LMIA Approved Jobs in Canada – Customer Support Specialist
- Visa Sponsorship Customer support Jobs in Canada with LMIA
- Administration Officer assistant | LMIA approved
- Unskilled Jobs in Canada with Visa Sponsorship – Apply Now
- Warehouse Workers Jobs Canada – LMIA Approved
- Delivery Driver – LMIA Job at The Elite Job in Canada
- Farm Worker – LMIA Jobs in Canada
- Urgent Jobs in Singapore – Hotel job Foreigners
- Part-Time Administrative Assistant job opportunity for female students
- Apple Home Advisor – [Part Time] Remote Jobs in Canada
- Data Entry Jobs (No Experience) – Work From Home
- Product Tester – Work From Home (No Experience Required)
- Appointment Coordinator / Call Center Agent (Work from Home)
- Remote Data Entry Clerk – Part time / Full time job from Canada
- Customer Service Representative – Work from Home in Canada
- Remote Night Shift Customer Service Representative
- Data Entry Jobs No Experience Work From Home
- Part-Time Administrative Assistant job opportunity
- Aetna Work From Home Jobs – Online Opinion Share Specialist
- Lead Product Designer UI/UX (work from home)
- Architect (Director Level) – Diversity
- Network And System Administration Experts
- Senior Full Stack – Mobile Developer
- Senior Engineer, Orchestration & Automation
- Senior Manager Sales Operations
- Sales Development Representative (SDR)
- Part-Time Administrative Assistant job opportunity for female students
- Data Entry Jobs No Experience Work From Home
- Product Tester – Work From Home (No Experience Required)
- Immediate vacancy – Part-time Data Entry Job (Remote)
- Work From Home Amazon Customer Service Online Chat Jobs Hiring Near Me – Part-Time
- Job Opportunity at FedEx: Data Entry Associate [Entry Level/No Experience]
- Appointment Coordinator / Call Center Agent (Work from Home)
- Remote Data Entry Clerk – Part time / Full time job from Canada
- Customer Service Representative – Work from Home in Canada
- Amazon Careers in Canada – Warehouse Associate
- Apple Home Advisor – [Part Time] Remote Jobs in Canada
- Virtual Assistant, Data Entry Jr (Part Time
- Homemakers / Stay-at-Home Moms – Flexible Hours
- Remote Side Jobs For Stay At Home Moms,
- Entry Level Support Operations Analyst – Remote job for Moms
- Visa Sponsorship IT Jobs in Canada for IT Specialist- Apply Now
- LMIA Approved Jobs in Canada – Customer Support Specialist
- Warehouse Workers Jobs Canada – LMIA Approved
- Business Implementation Specialist (Remote/Part-Time)
- Aetna Work From Home Jobs – Online customer support Specialist Opportunity
- Aetna Work From Home Jobs – Online customer support Specialist Opportunity
- Accounts Payable Specialist
- Call Center Representative
- Call Center Representative
- Visa Sponsorship Customer support Jobs in Canada with LMIA
- Job in Canada with Visa Sponsorship: Apply Online
- Customer Service Team Lead (Contact Center)(In-House Or Remote)
- Junior HR / HR Operations / HR Support – Freshers
- Jobs In Canada – Data Entry Specialist (Fully Remote, Entry Level)
- Visa Sponsorship Caregiver Jobs In Canada For Foreigners
- Visa Sponsorship IT Jobs in Canada for IT Specialist- Apply Now
- Food Packing Jobs in Canada with Visa Sponsorship
- IT Support Engineer
- Housekeeping Specialist (Visa Sponsorship Available for Foreign Workers)
- Administrative Assistant (Remotely) at Amazon Inc.
- Virtual Customer Service Representative (Remote)
- Customer Service / Data Entry Representative – Remote
- American express Customer service jobs – Remote
- Part-Time Administrative Assistant job opportunity for female students
- Remote Data Entry Specialist – No Experience Required (Part-Time)
- Apple Home Advisor – [Part Time] Remote Jobs in Canada
- Data Entry Specialist – No Experience Required (Work From Home)
- Product Tester – Work From Home (No Experience Required)
- Immediate vacancy – Part-time Data Entry Job (Remote)
- Administrative Virtual Assistant – Full Time (Remote)
- Junior Level Virtual Assistant (Remote)
• We are a technology company building the world most advanced—and uncomplicated—digital marketplace for used vehicles.
• We are a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.
• And we are an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.
Our Values
Driven Waybuilders. We pursue challenges that inspire us to build, create, and innovate.
Relentless Curiosity. We seek to understand and improve our customers experience.
Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.
Fearless Ownership. We deliver what we promise and learn along the way.
What We Offer
• Hourly range of $21-$24 depending on experience, skill set, qualifications, and other relevant factors.
• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
• Immediately vested 401K (US) or RRSP (Canada) with company match
• Paid Vacation, Personal, and Sick Time
• Paid maternity and paternity leave (US)
• Employer-paid short-term disability, long-term disability, life insurance, and AD&D
• Robust Employee Assistance Program
• Employer paid Leap into Service Day to volunteer
• Tuition Reimbursement for eligible programs
• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
• Company culture of internal promotions, diverse career paths, and rapid advancement
We are Looking For
We are seeking a Customer Service Representative with experience in providing exceptional customer service. You will be part of a Global Customer Service team responsible for ensuring customer satisfaction and issue resolution. You will be involved in handling customer inquiries, providing product assistance, and resolving concerns. In this role, you will have the opportunity to use your experience in prioritizing customer needs, resolving issues efficiently, and maintaining a positive customer-centric approach. The ideal candidate will have 2+ years of experience in customer service with the ability to develop a strong understanding of our product offerings.
You Are
• Customer-Focused. Your primary focus is on understanding and meeting the needs of our customers. You go the extra mile to ensure their satisfaction and happiness.
• Effective Communicator. You possess strong communication skills, both verbal and written, allowing you to articulate solutions clearly and concisely.
• Adaptable. You are flexible and can easily adapt to changes in procedures, priorities, and technology.
• Resolute. You strive for excellence to obtain First Contact Resolution by identifying issues, understanding requests, determining the root cause, and then selecting or explaining the solution clearly and effectively.
You Will
• Handle inbound customer inquiries and provide timely and accurate responses.
• Initiate outbound calls to address customer concerns and ensure they have a positive experience in a timely manner.
• Work within multiple channels to include chat, case (written), and phone calls (verbal).
• Collaborate with cross-functional teams to expedite issue resolution and enhance the overall customer experience.
Must Have
• 2+ Years of customer service experience.
• Proficiency in handling customer inquiries, resolving issues, and managing customer expectations.
• Strong organizational and time management skills.
• The ability to troubleshoot within technical applications and proficient in utilizing multiple applications at once.
• Excellent oral and written communication skills.
Nice To Have
• Experience using CRM software for tracking customer interactions.
• Previous experience in the automotive industry.
• Existing familiarity with our specific product offerings.
Sound like a match? Apply Now – We can not wait to hear from you!
Compensation Range Of
Hourly: $21.00 – $24.00