Junior Property Operations Associate

Groma is blending real estate and technology to unlock a new real estate asset class while making it easier for everyone, from institutional investors to the residents in our buildings, to participate in ownership. Our property technology platform uses AI to bring new efficiencies to the small unit count multifamily sector, enabling us to efficiently acquire, upgrade, and operate these 2-20 unit multifamily buildings and bring institutional performance to this massive but historically overlooked sector.

Our investor technology platform makes owning these assets accessible to a broad array of investors, with bespoke vehicles available to institutional and family office investors and our flagship vehicle, the blockchain-powered GromaREIT, available to everyone, with a special focus on enabling ownership for the residents in our buildings.

About the Role

We are seeking a highly motivated and organized Junior Property Operations Associate to join our dynamic team here at Groma, a rapidly growing real estate investment and management start-up. The Property Operations Associate will play a crucial role in overseeing the day-to-day operational tasks of our residential real estate portfolio, as well as handling corporate-level administrative responsibilities. This multifaceted role requires a proactive individual with exceptional communication, organizational, and problem-solving skills.

The successful candidate will collaborate across various elements of the Property Operations department, including property management, maintenance, construction, and leasing.

Corporate Development

• Assist with the onboarding of new acquisitions to the portfolio
• Assist with the implementation of policies and procedures across the property operations team
• Participate in property operations meetings and projects

Property Management

• Field inbound calls, emails, and resident portal requests and inquiries
• Manage scheduling and follow-up of maintenance tasks across a team of field technicians and third-party contractors
• Perform on-site property inspections for apartment turnovers and quarterly inspections
• Perform monthly outstanding balances audit for rent collections
• Perform monthly billing for completed work orders
• Complete supply inventory audits quarterly
• Assist with the move-in and move-out process for residents

Leasing

• Assist with scheduled apartment showings for prospective residents as needed
• Assist leasing team with inbound showing requests and third-party real estate agent showings
• Assist with subletting and lease assignment process for current residents
• Assist in reviewing rental applications for prospective renters