PURPOSE:
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The Privacy Specialist will assist Privacy Management with the development, implementation, and ongoing management of CareFirst’s privacy program. The Privacy Specialist will interact with all levels of the organization and function as an integral team member in advancing the overall security, privacy and compliance program concerning privacy-related policies, procedures, operational workflows, laws and regulations.
ESSENTIAL FUNCTIONS:
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- Performs administrative work associated with protected health information requests.
- Collaboration with legal counsel and management, key departments, and committees to ensure organization has and maintains appropriate privacy and confidentiality consent, authorization forms, and information notices and materials reflecting current organization and legal practices and requirements.
- Implement privacy & compliance procedures providing oral and written responses to privacy questions based on privacy regulations.
Guides with regards to privacy procedures and handling of protected health information.
QUALIFICATIONS:
Education Level: Associate Degree
Preferred Qualifications
Experience with HIPAA and/or highly sensitive legislative and/or congressional issues management.
Knowledge, Skills and Abilities (KSAs)
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- Excellent writing, grammatical and editing skills required.
- Excellent oral communication skills.
- Strong customer service orientation,
Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time. Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

