Overnight Customer Service Representative – Part Time – Contract to Hire – Gov Jobs

Overnight Customer Service Representative &#

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8211; Part Time – Contract to Hire – Gov Jobs

Salary: $35 To $65

Job Location: USA

Job Type: Part/Full Time

Join our Limo Company as a Customer Service Representative, and be an integral part of delivering exceptional service to our esteemed clientele. This remote position offers a unique opportunity to work in the luxury transportation industry while providing top-notch customer support.rnrnKey Responsibilities:rnrn1. Trip Assignment: Efficiently assign and coordinate trips, ensuring a luxurious experience for our customers.rnrn2. Quality Assurance Calls: Conduct quality assurance calls to maintain and enhance the service standards, ensuring customer satisfaction.rnrn3. Inbound Vendor Calls: Handle inbound vendor calls, fostering positive relationships and ensuring a smooth collaboration with our partners.rnrn4. Meeting Quality Expectations: Consistently meet and exceed quality expectations to uphold the high standards of service expected in the luxury transportation industry.rnrn5. Reservation Management: Manage reservations with a comprehensive understanding of the markets, clients, vendors, and situational risks. Take proactive measures to mitigate identified risks and prevent deviations from service excellence.rnrn6. Escalation Resolution: Receive and promptly address escalations from all departments, demonstrating quick and effective problem-solving skills.rnrn7. Innovation Contribution: Actively contribute to our company\'s innovative automation drive, bringing fresh ideas and efficiency to customer service processes.rnrn8. Adaptability: Be adaptable to changing situations and contribute positively to a dynamic work environment.”,”hiringOrganization”:{“@type”:”Organization”,”name”:”Upwork”,”logo”:”https://njoynews.com/wp-content/uploads/2022/09/800px_COLOURBOX31194598.jpg”},”identifier”:{“@type”:”PropertyValue”,”name”:”Upwork”,

Overnight Customer Service Representative – Part Time – Contract to Hire – Gov Jobs

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