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RVICE REPRESENTATIVES
ON-SITE CALL CENTER ENVIRONMENT
FULL-TIME POSITION THAT OFFERS LONG-TERM STABILITY AND ROOM FOR ADVANCEMENT!
Qualifications:
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- 2 years of customer service experience
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- Ability to manage high volume phone calls
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- Excellent communication skills
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- Microsoft Office proficient
Responsibilities:
· Manage large amounts of inbound and outbound calls in a timely manner
· Follow communication “scripts” when handling different topics
· Identify customers’ needs, clarify information, research issues and provide solutions and/or alternatives
· Seize opportunities to upsell products when they arise
· Build sustainable relationships and engage customers by taking the extra mile
· Keep records of all conversations in our call center database in a comprehensible way
· Frequently attend educational seminars to improve knowledge and performance level
· Meet personal/team qualitative and quantitative targets
About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We’ll never contact you via Gmail, Telegram, or WhatsApp and we’ll never solicit money from you.
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the growth potential is limitless.
