Chief Engineer

 

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About the job

The Award-Winning Alfond Inn is located steps from iconic sights, fine dining, and renowned shopping streets in heart of Winter Park’s famed historic downtown. Where Winter Park charm meets modern elegance, set just down from the self-acclaimed “Rodeo Drive” of Orlando, The Park Avenue. Immerse yourself in boutique luxury and modern style at the Alfond Inn, a member of the Preferred Hotels & Resorts LVX collection, a AAA Four Diamond hotel garnering awards such as Travel & Leisure – Best 100 Hotels in the World, Travel & Leisure – Top 15 Best City Hotels in the Continental U.S., Condé Nast Traveler – Readers’ Choice Awards: Top 10 Hotels in the U.S., Condé Nast Traveler – Readers’ Choice Awards: Best Hotels in Florida and U.S. News & World Report – Best Hotels in U.S.

The Chief Engineer’s primary duty is to oversee the safe and efficient operation of the maintenance department ensuring that all areas of the hotel property are well maintained to maximize guest satisfaction and ownership investment returns.

Effective listening and communication, initiative, ability to work independently and in teams, and the ability to lead by example are necessary skills. You must be able to exercise good judgment and discretion, display effective problem-solving skills, and provide excellent customer service. Additionally, the General Manager must have the ability to multi-task, maintain composure under pressure, and display a high level of professionalism, integrity, and follow through.

Skills Required

· Leadership – ability to effectively motivate, mentor, coach & counsel others to perform well (including appropriate documentation)

· Customer Service – deliver hospitable service that is attentive, friendly, efficient and courteous; demonstrate patience, tact and diplomacy

· People Skills – ability to collaborate, create rapport, and work effectively with others; earn and maintain trust and respect

· Communication Skills – ability to effectively listen & communicate professionally, both verbally and in writing

· Problem-Solving & Analytical Skills – ability to identify the issue, collect and analyze information to understand the problem and effectively resolve. Identify, recommend, and implement best practices

· Judgment & Discretion – appropriately handle confidential and sensitive information

· Organizational & Time Management Skills – ability to appropriately schedule time to meet job demands, multi-task, prioritize, follow through, and work efficiently with limited supervision

· Aptitude & Adaptability – ability to learn quickly and adapt to changing priorities and business needs

· Composure – ability to maintain composure and work under pressure, managing stress to meet business demands. (Calmly handle all customer and employee interactions & issues)

· Attention to Detail – ability to follow instructions and achieve thoroughness and accuracy when accomplishing tasks

· Computer skills/ Technical Aptitude – proficiency in computer technology, i.e. e-mail, MS Word, Excel, & other hotel related systems. Utilize technology to enhance organizational efficiency

· Training – ability to share knowledge and act as a resource in teaching others to perform tasks efficiently and safely

Technical Skills:

•Possess knowledge of appropriate and safe selection and use of cleaning equipment and chemicals for variety of purposes

•Mechanical, and/or functional knowledge of guest room features such as: Showers, HVAC units, thermostats, fireplace (where applicable) etc.

•Skilled in performing carpentry, plumbing, painting, electrical, and HVAC maintenance and repair

•Demonstrated knowledge of building systems including fire alarm, sprinkler systems, electrical, mechanical, and plumbing systems along with their proper maintenance

Experience:

Minimum 2 years’ of supervisory experience in building maintenance or equivalent combination of experience in the trade.

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