Senior Sales Manager

About the Role & Team:

Disney Meetings & Events is home to awa

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rd-winning accommodations, outstanding entertainment, world class meeting and event venues, retail, dining options, and several amenities, at each location. We offer incomparable experiences for conventions, meetings, and events of all sizes. Our unparalleled products and services, at our three domestic destinations, deliver Disney’s legendary dedication to creativity and service for groups and events.

You will report to the Sales Director – Resort Sales.

This is a Full-Time position.

What You Will Do:

  • Develop meeting opportunities through new business solicitation, sales calls, tradeshow, and other sales activities
  • Develop individual sales plan against assigned vertical market
  • Conduct site inspections, pre-planning meetings, and product orientations
  • Negotiate contracts that fairly meet Disney’s and our client’s needs – representing the best interests of all the lines of business (F&B, Operations, Disney Event Group)
  • Develop creative meeting and event solutions representative of the Disney brand
  • Collaborate with main partners to ensure excellent guest service delivery
  • Have knowledge in all Disney products and services
  • Manage contracts, room blocks, credit terms, and approvals
  • Ensure a no more than 24 hour turn around for internal and external client communications
  • Participate in staff meetings – sharing standard processes and important insights
  • Use systems to maintain accurate records, initiate reports, and supervise sales activity
  • Participate in ongoing training seminars to further improve current skills
  • Have knowledge of the Disney Advantage tools and use them to build solutions for our clients
  • Mentor for other cast members
  • Be responsible for personal sales efficiency, ensuring that it is reflected accurately on sales reports and following SUCCESS guidelines, on a monthly basis
  • Participate in an important Disney committee that improves the experience for the cast and our clients
  • Participate in a local or regional industry (vendor or hospitality) organization that allows you to showcase Disney as a meetings solution
  • Design and host site inspections and client entertainment opportunities
  • Know and follow all Disney company polices and guidelines
  • Represent the Disney brand in all internal and external client interactions

Required Qualifications & Skills:

  • At least five years of conventions sales experience and developing new markets
  • Proven knowledge of meetings and conventions, including market segments, trends, national and local competitors, processes, work flows, food and beverage, and entertainment
  • Negotiation skills for sophisticated, wide-ranging meetings and contracts
  • Experience with the our goals associated with different markets and what clients are trying to accomplish
  • Capability to plan complex groups
  • Creativity to find solutions in new ways and enhance the Guest and Client experiences
  • Demonstrated client management and partnering abilities
  • Understanding of client needs
  • Social and networking skills and awareness of cultural sensitivity/diversity
  • Proficiency with Social Media technology in a sales environment
  • Proficiency with Digital selling, virtual site visits, and presentations
  • Understanding of market conditions and buyers in National and main markets

Education:

Bachelor’s Degree or equivalent

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