General Purpose of Job:
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The Receptionist will greet, assist, and provide direction and information to clients, visitors, and other guests of the organization. Provides clerical support to Office Management.
Essential Functions: (listed in accordance to their importance and/or frequency)
The essential functions include, but are not limited to the following:
- Answers incoming telephone calls within two rings, determines purpose of callers, and forwards calls to appropriate personnel or department
- Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable
- Greets on-site visitors, determines nature of business, and announces visitors to appropriate personnel
- Retrieves messages from voicemail and forwards to appropriate personnel on same day received
- Performs administrative and clerical support tasks
- Typing and processing of quotes same day received
- Answers questions about organization and provides callers with address, directions, and other information
- Monitors visitor access and issues badges when required
- Utilize copier/fax machine, assist users, send faxes and retrieves and routes incoming faxes
- Create and print fax cover sheets, memos, correspondence, reports, and other documents when necessary
- Perform basic filing and recordkeeping within two days of receiving
- Ability to work with highly confidential documents
- Performing other duties as assigned
Required Qualifications/ Education:
- Associates or equivalent work experience required
