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Are you passionate about advocating for others and helping members navigate the healthcare system? Do you thrive in a collaborative environment where teamwork and member needs come first? If so, join our dedicated team as a Care Coordinator and make a real difference in the lives of our members!
Your Responsibilities
Conduct comprehensive member assessments to understand their needs and goals.
Educate members about available resources, including travel assistance, physicians, therapies, providers, and durable medical equipment (DME).
Assist members in locating the care they need, including physicians, therapists, and other providers.
Complete all required documentation and contractual outreach in a timely manner.
Stay up-to-date on industry trends and complete assigned training modules.
Thriving In This Role
Previous experience in a healthcare setting such as pediatrics, NICU, or home health is a plus.
Strong communication and interpersonal skills are essential to build rapport with members and advocate for their needs.
Excellent organizational and time management skills are required to juggle multiple tasks and meet deadlines.
A collaborative spirit and the ability to work effectively within a team is crucial.
Your First Day
Start your journey with us by participating in a virtual training session to get familiar with our systems and processes. Meet the team and your manager, who will answer any questions you may have and guide you through your onboarding process. We want you to feel confident and prepared from day one!
Why Choose Us?
Our team is united by a shared commitment to putting members first. We’re a resilient and supportive group, always ready to go the extra mile for one another and for our members. Join us and be part of a team that makes a real difference in people’s lives!