Target Customer Support Jobs (Work From Home Remote Jobs)

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Pay is based on several factors which vary based on position. These include labor markets and in some instances may include educat

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ion, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

 

About us:

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

 

Right on pace with Target’s distinctive retail brand, Target Store Operations is continuing to transform the way it operates. Here, your work directly supports the store mission to be the guest favorite through successfully developing and communicating the processes for operations, style and experience, new structures, new operating models and new technology, and utilizing workforce management activities for our 1,800 locations nationwide. Store Operations manages and enhances the informational resources for researching and resolving operational issues, while guiding and communicating with the field team and leaders who use them. Are you a customer service enthusiast who can actively listen to many points of view and then visualize how they’ll perform when operationalized in a store? Are you happy to partner with leaders as well as field team members who are often the experts on how well a process is working? Can you creatively envision more efficient processes and how they’ll deliver a better experience for guests and team members? Do you possess the innovative mindset to question the status quo, and the confidence to work under varying degrees of ambiguity and well-informed experimentation? Then you’ll have success on one of our dynamic teams.

 

A role with Stores Product means a big opportunity to apply your technology and operational experience to continuously improve the strategies that fuel product planning, delivery, and support.

 

Product Teams at Target are accountable for the delivery of business outcomes enabled through technology and analytic products that are easy to use, easily maintained and highly reliable. Product teams have one shared backlog that is inclusive of all product, technology, discovery and design work.

 

As a Sr. Product Manager, you will take ownership of the Inventory Insights Acquisition pipeline, where you’ll use your expertise to integrate ML/AI recommendations and streamline inventory adjustments to meet both operational and financial requirements. You’ll help influence and build scrum structure across data science, software, and data engineering to highlight your collaboration techniques and foster best in class Product routines. You will be the voice of the product to ensure daily accurate inventory adjustments to ensure Target is in stock to bring joy to our Omnichannel Guests through inventory availability.

 

In this role, you’ll play a crucial part in maintaining inventory integrity and driving accuracy in financial reporting and operational inputs across our digital and physical software ecosystems. Don’t miss out on this exciting opportunity to drive highly visible impact and leave your mark on Target’s Enterprise operations.

 

As a Senior Product Manager, you will work in the product model and will partner to develop a comprehensive product strategy, related roadmap, and set key business objectives (OKRs) for your respective product. You will need to leverage the knowledge of your product, as well as customer feedback and establish other relevant data points to assess value, develop business cases, and prioritize the direction and desired outcomes for your product. You will lead a product and work in unison with engineers, UX designers, data scientists and business partners to deliver a product.

 

You will be the “voice of the product” to key stakeholders to ensure that their needs are met, and that the product team is getting the direction and support that it needs to be successful. You will develop and actively understand the market, maintain a product roadmap and backlog outlining the customer themes, epics, and stories while prioritizing the backlog to focus on the highest impact work for your team and stakeholders.

 

You will encourage the open exchange of information and viewpoints, as well as inspire others to achieve challenging goals and high standards of performance while committing to the organization’s direction. You will foster a sense of urgency to achieve goals and leverage resources to overcome unexpected obstacles, and partner with product teams across the organization to help them achieve their goals while pursuing and completing yours.

 

Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.

 


About you:

  • Four-year degree or equivalent experience
  • 6+ years of product management experience or equivalent domain experience, preferably in Data science, data analysis, stakeholder management, A/B statistical testing, inventory defect management
  • Experience with technology and ability to facilitate communication between business and technology teams
  • Experience working in an agile environment (e.g., user stories, iterative development, scrum teams, sprints, personas)
  • Ability to lead a body of work with cross-functional partners
  • Strong communication skills

 

This position may be considered for a Remote or Hybrid (known internally at Target as “Flex for Your Day”) work arrangement based on Target’s needs. A Remote work arrangement means the team member works full-time from home or an alternate location that’s not a Target location, does not have a desk at a Target location and may travel to HQ up to 4 times a year. A Hybrid/Flex for Your Day work arrangement means the team member’s core role may be performed either remote or onsite at a Target location depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target.

 

Target Customer Support Jobs (Work From Home Remote Jobs)

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