Position Summary

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The primary function of this position is to write user and service documentation for our sequencing solutions portfolio. As a Technical Writer, you are a highly productive writer and a quick learner. You have an eye for detail and consistency and exhibit unfailing attention to quality construction. Your strong technical skills and aptitude for organizing complex information enable you to pick up and apply new technologies, science, and standards rapidly and well.

Responsibilities

Plan, write, and edit technical documentation for a variety of scientific audiences including researchers, bioinformaticians, clinicians, physicians, patients, and internal field staff.
Collect data by interviewing specialists, researching written material, attending training and demonstrations, using products, and observing users.
Work efficiently and accurately in current XML-based content development systems, adhering to best practices and departmental standards for terminology, content management, and reuse.
Release finished documentation and maintain organized records of all materials, drafts, and previous versions.
Demonstrate strong domain expertise in modern standards for technical writing, online help, content technology, and user experience.
Quickly learn and apply new tools, processes, and standards.
Be adaptable and forward-thinking in the face of technological and organizational change.
Partner and engage with stakeholders across teams and regions, working collaboratively to achieve a quality product.

Listed responsibilities are an essential, but not exhaustive list, of the usual duties associated with the position. Changes to individual responsibilities may occur due to business needs.

Requirements

Bachelor’s degree is highly preferred.
3+ years of experience as a technical writer in a similar or related industry – biotech, healthcare, software, hardware.
Experience writing product user documentation.
Understanding of the principles and practices of tech writing, content management, and reuse is preferred.
Experience with MadCap Flare, XML/DITA, or similar authoring systems is preferred.
Strong organizational and time management skills.
Proficient in English, attentive to industry standards, and equipped with excellent grammatical and editorial skills.
Ability to thrive in a very fast-paced environment, and adapt easily to changing project requirements and schedules.
Ablility to independently manage multiple projects from concept to publication under tight deadlines and changing conditions, while also functioning as a collaborative team member.

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